Leading International BPO needs Inbound Tech Support Process

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: November 11, 2016

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Quick Summary

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. The job involves providing inbound calls from international customers, diagnosing issues, and suggesting annual service plans and software. The ideal candidate should have experience in inbound technical support and be able to work with various devices and software.

Required Skills

Customer Service Technical Support Sales Incentives Attendance Leaves

Job Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Role: -

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs

Shift timing : US shift

FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE

Contact:Rima (HR)@7686839463

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates

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