Lead Veterinary Receptionist

Here at Mayfair Pet Hospital located in Kissimmee, FL we understand that your pets are equally important members of your family, therefore providing quality yet affordable veterinary care to your pets is our main goal and priority. Our Doctors and staff are very knowledgeable, experienced, caring and eager to assist you and your pets with a variety of medical needs. We offer services from ultrasound machine, digital x-rays, full-surgery suite, and  both general practice as well as urgent care.

Kissimmee is a place where you can find excitement for everyone. Enjoy world-famous attractions just minutes away at Walt Disney World, Universal Orlando and SeaWorld Orlando. Continue the adventure with ziplining through treetops, air balloon rides or head to the Everglades and take part in discovering birds, alligators, and the beauty of nature. 

Job duties include, but are not limited to:

We are seeking a dedicated and experienced Lead Veterinary Receptionist to join our team in a fast-paced, high-volume veterinary practice. The ideal candidate will have a strong background in customer service, demonstrated leadership skills, and a passion for providing compassionate support to both clients and their pets.

We’re looking for:

• Experienced Receptionist with a minimum of 2-years veterinary experience required
• Provide leadership and guidance to the front desk team, ensuring a cohesive, efficient, and client-focused reception experience.
• Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Ensuring that pet owners' complaints are promptly addressed and resolved.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Pay Range: $18 to $22/hour or commission or a hourly plus production model

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Competitive Compensation 
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/. 

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