Lead User Experience (UX) Designer

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

The Lead UX Designer will work closely with an existing team of high performing UX Designers, User Experience Researchers, and Visual Designers to create the user experience for the core journeys and products of AmericanExpress.com. You will partner closely with functional leads in a fast moving, agile team. As a Lead UX Designer you will be hands on in all aspects of user experience including: gathering and understanding business & user needs, creating information architecture diagrams and user flows, building detailed wireframes, high/low fidelity prototypes and a wide range of strategic UX deliverables. Responsibilities include: 

• Transform ideas, business opportunities, research and creative vision into tangible assets that provide clear, usable, useful and desirable outcomes for users

• Create detailed wireframes, information architecture diagrams, mental models, personae’s, usability testing stimulus, site maps, story boards, user flows and high / low fidelity prototypes along with a wide range of UX assets and deliverables 

• Lead and establish best practices and design thinking / process - driving best digital experiences 

• Lead UX design works in agile, fast moving environment – fluently deliver just in time design works for sprint cycles while enhancing the quality and experience of the products 

• Lead a team of UX designers through all phases of product development, ship, and iterate

• Manage relationships with global business partners, brainstorm and create concepts which form the user experiences cross channel (mobile, tablet and desktop )

• Work in collaboration with key project team members, including user experience researchers, product owners, tech leads, developers, strategy, PM, and visual design 

• Be a passionate advocate for the user, ground ideas in data driven solutions by partnering with our User Experience Research team to incorporate customer insights and principles throughout the creative process. 

• Ensure adherence to design best practices, standards, brand consistency

• 5+ years UX experience designing consumer facing applications, websites and mobile experiences

• Instinctive need to simplify

• Great capacity to turn complex interactions into intuitive user experiences

• Deep and committed user empathy

• Self starter –leads projects by example

• Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture 

• Ability to create both high & low fidelity prototypes improve 

• Fluency with design tools, most notably OmniGraffle, Ilustrator, Photoshop, InDesign, Invision and/or other UX & prototyping software 

• Clear and current understanding of the capabilities and limitations of HTML, CSS, JavaScript 

• Demonstrated experiences launching products on javascript frameworks, designing responsive cross channel services and applications, and delivering UX works within agile production 

• Driven explorer to improve user needs and make life easier for the user without the user asking

• Data sleuth –skilled at combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience 

• Clear and confident communicator with an affinity for visual storytelling , knows how to communicate with team, peers, and business leads 

• Ability to learn quickly and provide UX leadership in a dynamic and matrixed environment 

• Strong portfolio showing breadth of UX Design work 

• Experience with service design a +!

To Set up Interview please contact:

Vishwas Jaggi
973-475-7482