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Lead Toddler Guide

Bandwidth

Raleigh, NC permanent

Posted: February 24, 2026

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Quick Summary

The Lead Toddler Guide at Bandwidth is responsible for delivering exceptional customer experiences through voice, messaging, and emergency services.

Job Description

Who We Are:

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

The Ohana Lead Toddler Guide (Classroom Manager) will provide people management for classroom teachers while fostering a supportive and collaborative educational environment.

What You'll Do:

• Build a teaching culture of collaboration among the classroom teachers, nurtures mutual respect and builds a strong and cohesive classroom team.

• Effectively communicates with all levels of school and corporate leadership, parents, and teachers.

• Supports teachers in acquiring and maintaining accreditations and ensuring Ohana represent best in class standards

• Directly supports and evaluates classroom teachers and substitutes to ensure high-quality instruction, purposeful individual child support and strong parent communications.

• Responsible for the performance management of classroom team.

• Foster a positive, collaborative, and supportive work environment wher staff feel valued, heard, and motivated.

• Follows and teaches others Montessori and/or RIE Pedagogy

• Build consistency in curriculum among other classroom managers, especially with other grade level classrooms .

• Ensure Ohana's Principles are delivered to the highest standard. Mentors and coaches other teachers to deliver Ohana principles.

• Understands school operations and follows policies and procedures. Provides input to the Director on ways the school can operate more effectively, shares feedback and suggestions from the team. Ensures team members understand and follow policies and procedures. Assists in on-boarding new team members to the classroom.

• Ensures every Bandmate in their role in the school feels empowered

• Support operating as a unified team with the Corporate Bandwidth team. Understands Bandwidth culture, leadership principles, employee programs to help their team members plug into the broader company and mission.

• Maintains relationships with key People Services support including payroll, assigned business partner, office services manager, security personnel. Makes introductions and encourages team members to develop these relationships and utilize these resources.

• Understands budget constraints and opportunities and uses resources wisely. Provides input to the budgeting process based on the classroom's future needs.

• Complies with Bandwidth's Code of Conduct, protects the company's reputation, and prevents legal and regulatory violations. Ensures direct reports understand and comply with these responsitbiltiies.

Working Conditions:

• Works in a normal Child Development Center environment

• Must be able to lift, move, or hold children with weight up to 60 pounds.

• Must be able to observe children from various distances.

• Must be able to lift children from various heights.

• Must be able to stoop, kneel, crouch or crawl, reach with hands and arms and use hands to finger, handle or feel.

• Must have the ability to navigate uneven outdoor terrain for limited periods of time in various mild to moderate weather conditions.

What You Need:

• Education:

• Bachelor’s degree preferred, MACTE accredited Montessori certification required

• Experience:

• 6+ years working in Montessori environment

• Montessori/RIE caregiving techniques

• Skilled in observation techniques and documentation.

• Communication skills (oral and written)

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.

• All new hires receive four weeks of PTO.

• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.

• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.

• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.

• 24/7 Fitness Facility and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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