Lead, Talent Acquisition Specialist

Position: Lead, Talent Acquisition Specialist
Reports To: Manager, Talent Acquisition

About Us
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.

HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact
Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Learn more about us on ourYouTube Channel orBlog Posts

About the Role
We’re looking for a proactive and experienced Lead, Talent Acquisition Specialist to join our dynamic People team. This role will lead end-to-end recruitment efforts for positions across the U.S. and LATAM regions. You’ll serve as a strategic hiring partner to department leads, helping build strong talent pipelines and ensuring a seamless, inclusive, and high-touch candidate experience. If you’re passionate about recruiting, thrive in fast-paced environments, and bring both structure and agility to your work, this role is for you.

What You Will Do:
• Own full-cycle recruiting for U.S. and LATAM-based roles across functions.
• Partner with hiring managers to scope roles, define role requirements and develop sourcing strategies.
• Lead outreach, screening, interview coordination, and offer closure, ensuring a seamless candidate experience.
• Implement inclusive hiring practices and ensure compliance with U.S. and LATAM hiring regulations.
• Utilize sourcing tools, platforms, and market insights to identify diverse, high-quality talent.
• Maintain accurate data in the ATS (e.g., Lever) and generate weekly hiring reports.
• Analyze hiring metrics to drive improvements in time-to-fill, quality-of-hire, and candidate experience.
• Support ongoing process improvements and leverage automation to enhance recruiting efficiency.
• Serve as a strategic partner to hiring managers and department leads throughout the hiring process.
• Deliver high-touch, personalized candidate engagement and communication.
• Assist in onboarding transitions to ensure a smooth handoff to HR and functional teams.

What You Bring:
• 8+ years of Talent Acquisition experience, ideally in fast-paced B2B SaaS or startup environments
• Proven experience leading US and Latin America based hiring across multiple functions
• Fluent in Spanish and English is required.
• Experience working in a scaled hiring environment with a proven track record of meeting quality hiring goals.
• Strong understanding of hiring practices, employment laws, and candidate expectations in the U.S
• Hands-on experience with ATS platforms (e.g., Lever, Greenhouse) and sourcing tools (e.g., LinkedIn Recruiter)
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• Strong stakeholder management skills, with experience influencing hiring managers, leaders, and senior stakeholders.
• A bias for action, adaptability, and a growth mindset

Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.