Lead, Strategic Account Management

DeliveryHero

Xinyi District, , Taiwan permanent

Posted: December 11, 2025

Job Description

foodpanda是台灣最大的即時外送平台，覆蓋範圍遍及台灣本島、金門、澎湖等離島，與眾多知名店家和米其林餐廳獨家合作，提供獨特的美食外送服務。除了外送餐點，foodpanda還著重發展快商務服務，更結合數據跟平台顧問的角色，協助店家掌握成長關鍵，解決高成本、人力短缺與資源不足等經營挑戰。foodpanda希望能夠傳遞便利及幸福到台灣各角落，期待業務能日益增長，滿足消費者的日常生活需求。

Key Responsibilities:

• Own and drive the joint business impact for top-tier F&B clients, focusing on in-app digital advertising, brand campaigns, and growth initiatives.

• Build, lead, and empower the team by sharing insights, fostering collaboration, and developing capabilities to drive a high-impact, consultative, data-driven sales practice.

• Develop clear, long-term strategies aligned with business goals and market trends while identifying growth opportunities through data-driven and competitive analysis.

• Strengthen relationships with top-tier F&B clients by proactively aligning with them, deeply understanding their brand strategies, and enhancing joint business impact.

• Partner closely with cross-functional stakeholders (Marketing, Data, Product, Regional, Operations) to co-create integrated solutions that deliver measurable impact and client satisfaction.

Requirements:

• Minimum 5-8 years of experience in strategic partnerships, account management, or business development within E-commerce, ideally with a focus on F&B or retail sectors.

• Proven leadership in building, developing, and managing high-performing sales and account management teams.

• Demonstrated ability to translate commercial strategy into actionable business plans with measurable outcomes.

• Strong strategic thinking, analytical and problem-solving skills with a track record of driving complex deal negotiations and partnerships to success.

• Excellent communication, stakeholder management, and executive presentation skills.

• Commercially driven, results-oriented, and exceptional at relationship building with both internal and external stakeholders.

• Strong business acumen and comfort in a fast-paced, matrixed organization.

• Fluency in English and experience working with regional teams are preferable.

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