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Lead, Strategic Account Management

DeliveryHero

Karachi, , Pakistan permanent

Posted: January 26, 2026

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Quick Summary

Lead, Strategic Account Management

Job Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table. 

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Lead, Strategic Account Management” and play your part in the “Commercial Domain.” 

On this journey, you will report to “Senior Manager, Strategic Account Management”.

Responsibilities:

• Lead a cluster of strategic accounts driving commercial and operational KPIs.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g., quarterly results and annual forecasts)
• Identify opportunities within the cluster of accounts and engage with the team to improve and execute them.
• Track operational KPIs of the cluster.
• Meet vendors on weekly basis to discuss areas of opportunities and overall performance

• Bachelor’s/Master’s degree in Sales/Marketing or business-related field.
• Minimum 4 years experience in a similar role.
• Must have strong work ethic, self-starter approach, integrity and demonstrated ability to lead and develop him/herself & a high performing team.

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver. 
• We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.

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