Lead Software QA, Makro Head Office

Makro PRO

Bangkok, Bangkok, Thailand Hybrid permanent

Posted: December 23, 2025

Required Skills

Job Description

Responsibilities

• Drive QA strategy, test planning, and execution for complex software solutions across multiple platforms.
• Lead the design, development, and maintenance of automated test scripts using Robot Framework, and other relevant tools.
• Write and review scalable test automation code in Python, JavaScript, and TypeScript.
• Coordinate with cross-functional teams (developers, product owners, business analysts) to define test scope, clarify requirements, and ensure quality objectives are met.
• Oversee and execute manual functional, integration, regression, and API testing (e.g., using Postman) across web applications, Oracle-based platforms (e.g., RMS), batch processes, and low-code platforms, while driving the transition toward test automation.
• Define and continuously improve automation frameworks, CI/CD test integration, and test reporting processes.
• Evaluate and enhance current QA processes to increase coverage, efficiency, and effectiveness.
• Track and manage defects, ensuring proper resolution and root cause analysis.
• Lead and mentor QA team members, providing technical guidance, code reviews, and skill development.
• Champion quality practices through shift-left testing, early involvement in requirement reviews, and risk-based test design.
• Communicate testing status, risks, and results clearly to stakeholders at all levels.
• Contribute to team-wide process improvements and collaborate in Agile ceremonies.

Requirements:
• 7+ years of QA experience, including significant time in a QA leadership or senior automation role.
• Proficient in Robot Framework for automation testing; experience with Cypress or Playwright is a plus.
• Intermediate to advanced programming skills in Python, JavaScript, and TypeScript.
• Solid experience testing web applications and APIs. Experience with Oracle-based systems, batch jobs, and low-code platforms is a plus.
• Experience integrating tests into CI/CD pipelines (e.g., Jenkins, Gitlab CI, GitHub Actions).
• Hands-on experience with SQL and querying relational databases such as MySQL or PostgreSQL.
• Strong analytical and problem-solving skills with a high attention to detail.
• Excellent communication and collaboration skills across cross-functional teams.
• Proven ability to lead, mentor, and coach QA team members.
• Self-motivated, proactive, and able to handle pressure in fast-paced environments.
• Good command of English, both written and spoken.

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