Lead Software Engineer, CRM & MarTech

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

About the Team

Stitch Fix’s CRM & MarTech engineering team is looking for a Lead Software Engineer to help shape the future of Stitch Fix’s marketing technology ecosystem. We support Marketing by connecting with clients to demonstrate Stitch Fix’s value, collect data to serve clients throughout their lifecycle, enable a first-Fix experience that delights, and create a personalized experience that keeps clients coming back.

About the Role

As a Lead Software Engineer, you will serve as lead on initiatives that enhance our integrations and capabilities for the platforms we support as well as ensure system stability throughout our tech stack. You will be responsible for planning, building and maintaining features and software within our owned domain.

You will work within a distributed software engineer team and with cross-functional partners including (but not limited to) CRM, growth marketing, product, engineering, algorithms and design. You are expected to have strong written communication skills and be able to develop strong working relationships with coworkers and business partners. You will need to know when and how to listen to, influence, coach, share with, advocate to, and lead others.

You're excited about this opportunity because you will…

• Operate as an engaged member of the engineering team - leading meetings, attending ceremonies, providing input on technical design documents & project plans, pairing with other engineers to work toward a solution, etc.

• Collaborate with marketing stakeholders and cross-functional partners to lead the technical discovery, decision-making, and project execution.

• Model consistently sustainable results against measurable goals.

• Break down projects into actionable milestones.

• Proactively communicate status updates or changes to the scope or timeline of projects to stakeholders and leadership.

• Provide technical leadership, mentorship, pairing opportunities, timely feedback, and code reviews to foster the growth of others.

• Help direct the team’s investment in impactful directions while contributing to a culture of technical collaboration and scalable, resilient systems.

• Participate in on-call rotations and improve the on-call experience for others

We’re excited about you because…

• You have 5+ years of experience as a software engineer

• You have 1+ years of experience in technical leadership - including driving technical decisions and guiding broader project goals.

• You have hands-on experience building and scaling resilient microservice architectures at scale (e.g., Ruby on Rails, Postgres, Kafka, React, AWS, Sidekiq, GraphQL).

• You have previous experience working in a Marketing Technology stack (CRM, CDP, email, SMS, push notifications, Google Tag Manager, etc.) and partnering with marketing teams, preferably in a retail context.

• You might have experience building, architecting, deploying, and monitoring solutions on the AWS platform.

• You might be familiar with various AWS services such as EC2, S3, RDS, CloudWatch, etc., and infrastructure-as-code tools such as Terraform, CloudFormation, or CDK.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.

• We cultivate a community of diverse perspectives— all voices are heard and valued.

• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.

• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.

• We boldly create the future while keeping equity and sustainability at the center of all that we do.

• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.

• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Compensation and Benefits

This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance.This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range
$111,800—$186,000 USD

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To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email [email protected].

You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness