Lead Security Operations Analyst

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

About the team
The Lead Security Operations Analyst - plays a critical role in the Security Operations Center (SOC) by handling escalated incidents from the analysts. This role involves in-depth analysis, incident response coordination, mentoring of analysts, real time security monitoring, threat hunting and ensuring compliance with the Security policies and standards.

Roles and Responsibilities:
• Experience: 10 plus years of experience in cybersecurity, particularly in security operations.
• Cybersecurity Expertise: Advanced knowledge of cybersecurity threats, vulnerabilities, malware investigation and incident response, evidence collection, communication and documentation
• Technical Proficiency: Proficiency in operational support, Security Architecture of SIEM, SOAR, EDR, XDR, Firewalls and other security tools.
• Analytical Skills: Strong analytical, investigative, and problem-solving skills.
• Forensic Analysis: Experience with forensic analysis and malware analysis.
• Certifications: Relevant certifications such as CFCE, CISSP, GCIH, or GCIA.
• Language Skills: Excellent verbal and writing skills in English.
• On Call Support: Rotational on call support for high severity incidents in a 24x7 environment.

Education & Experience:
• Education: Bachelor’s degree in computer science, Cybersecurity, or a related field.
• Certifications: Advanced certifications such as CISSP, OSCP, GCIH, GSOC or GCIA.
• Incident Response Experience: 7+ years of experience in Cyber Incident response and investigations.
• Leadership Skills: Strong leadership and communication skills.
• Incident Analysis: Conduct detailed analysis of escalated security incidents. Coordination of end-to-end Security Incident management on escalated incidents, ensuring timely updates to stakeholders and efficient resolution of incidents.
• Incident Response: Lead the development and implementation of incident response plans.
• Threat Monitoring and Analysis: Monitor security alerts and events using SIEM and other security tools. Lead and coordinate proactive threat hunting to identify potential risks and vulnerabilities. Analyze and integrate threat intelligence feeds to the platforms and stay updated on emerging threats.
• Mentorship: Mentor and provide guidance to Security analysts on incident handling. Foster a culture of continuous improvement and learning.
• Forensic Analysis: Perform forensic analysis and malware analysis of Computers, Cloud, Networks, Mobile devices and other digital medias
• Architecture Design: Develop and refine architecture of Security Tools and platforms
• Collaboration: Creatively solve problems collaborating with SecOps, Platform, Delivery, IT and Engineering team members.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.