Lead Product Designer

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where we’re going:

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

About the role:

As the Lead Product Designer in our Ops Efficiency team, you’ll design the tools that power the day-to-day work of our prescribers, pharmacists, and customer service teams.

These are the systems that keep HeliosX running. Your work will directly impact the speed, accuracy, and quality of care we provide to millions of patients.

You’ll lead end-to-end design across our internal platforms, working closely with operational teams to understand their challenges and turn them into simple, effective solutions. This is a hands-on leadership role where you’ll combine research, rapid prototyping, and strong product thinking to deliver impact quickly.

What you'll be doing:

• Lead end-to-end design of internal tools used across operations.

• Conduct interviews, shadowing, and research with prescribers, pharmacists, and support teams.

• Turn complex workflows into simple, efficient experiences.

• Rapidly prototype and test ideas using modern design and AI tools.

• Work closely with product managers and engineers to ship improvements efficiently.

• Manage and mentor designers within the Ops Efficiency team.

• Help shape a fast, pragmatic, outcome-focused design culture.

Who you are:

• 6+ years designing digital products, with a strong portfolio.

• Experience in a lead role with mentoring or line management.

• Comfortable conducting user research and stakeholder interviews.

• Experienced in designing complex systems, internal tools, or admin platforms.

• Confident working in fast-paced, ambiguous environments.

• Skilled at rapid prototyping and iterative delivery.

• Curious about and comfortable using AI tools in your design workflow.

• Strong communicator who builds trust across product, engineering, and operations.

Why work with us?

• Design the tools used by real clinicians and operational teams every day.

• High-impact role solving complex, meaningful problems.

• Fast-moving environment where design directly influences outcomes.

• Competitive salary, equity, hybrid working, and learning budget.

• Collaborative culture where design has a strong voice.

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