Lead Product Designer, Care Delivery

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.

As a Lead Product Designer, you will play a pivotal role in shaping Virta’s user experience across both clinician and patient-facing products, with a primary focus on the internal software that enables our care teams to support thousands of members. You’ll join a newly formed squad alongside highly talented product managers and engineers, designing clinician-facing systems and workflows that improve clarity, efficiency, and progress for our care teams.

This role requires strong ownership, strategic problem-solving, and the ability to bring structure to complex, ambiguous spaces. You will collaborate closely with cross-functional partners to define user-centered solutions that scale and ensure our clinicians have the tools they need to deliver exceptional care. You’ll also contribute to AI-powered experiences, integrating new technologies thoughtfully to enhance both clinician and member journeys.

Your primary impact will come from delivering high-quality, well-structured designs that make everyday workflows easier and more intuitive. This is an ideal role for a designer who thrives in ambiguity, takes initiative, and can balance big-picture thinking with tactical execution.

Responsibilities

• Take ownership of the end-to-end design process, from research and concept development to execution and iteration.

• Drive clarity by distilling complex problems into simple, intuitive, and effective design solutions.

• Conduct user research to deeply understand the needs and behaviors of our

• Lead end-to-end design for our service products, and internal software used daily by our clinicians and care teams.

• Develop user-centric designs that balance business goals, technical constraints, and best practices.

• Collaborate closely with product managers, engineers, and our care teams to define priorities and refine designs based on feedback and data.

• Facilitate co-creation workshops, ideation sessions and design sprints, leading strategic discussions to align stakeholders.

• Test and iterate designs rapidly, using qualitative and quantitative insights to refine solutions.

• Advocate for design excellence across the organization, contributing to our design system and elevating UX/UI standards.

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

• Gain a deep understanding of Virta’s ecosystem, products, and user needs.

• Analyze existing user journeys, research, and care team behaviors to identify opportunities.

• Master Virta’s design system, tools, and processes, ensuring consistency and efficiency in execution.

• Work closely with your squad to deliver early exploration of a key feature, applying user insights to improve engagement and usability.

• For this role, this early exploration will focus on the role of our Nurse Coaches, and core technical capabilities around medication management, prescriptions, and care team coordination around member meds.

Must-Haves

• 8+ years of experience in Product Design, with a portfolio that demonstrates clear problem-solving, structured thinking, and high-quality execution.

• A strong sense of ownership, proactively leading projects and driving clarity in ambiguous situations.

• Experience building care management systems, EHRs, clinical workflow engines, or other expert-user systems.

• A strategic mindset, balancing business goals with user needs while advocating for impactful design decisions.

• Deep expertise in UX/UI design, with strong process and service design thinking, interaction design, visual design, and usability principles.

• Proficiency in Figma and a solid understanding of research methodologies.

• Collaboration skills, working closely with engineers to ensure seamless execution and technical feasibility.

• A proactive approach to integrating AI-powered experiences, focusing on their role in improving user workflows.

• Experience in healthcare delivery contexts, working with providers, social workers, or coaches.

• Exceptional storytelling and communication skills, effectively presenting ideas and influencing stakeholders at all levels.

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

• You put people first and take care of yourself, your peers, and our patients equally

• You have a strong sense of ownership and take initiative while empowering others to do the same

• You prioritize positive impact over busy work

• You have no ego and understand that everyone has something to bring to the table regardless of experience

• You appreciate transparency and promote trust and empowerment through open access of information

• You are evidence-based and prioritize data and science over seniority or dogma

• You take risks and rapidly iterate

Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected!

Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is 182,700 - 235,000. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers.

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.
Clinical roles: We currently do not hire in the following states: AK, HI, RI
Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.

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