Lead Platform Engineer – Customer Success (f/m/d)

Do what you love:
As a Lead Platform Engineer in Customer Success, you develop and implement integrations between our product meshStack and complex enterprise system landscapes of our customers. You work hands-on in production cloud environments, build reusable building blocks, and ensure that internal platforms grow in a technically clean, scalable, and sustainable way. You structure integration projects, advise customers on technical decisions, and take end-to-end responsibility for implementation.

Your focus is on engineering excellence — directly in customer-facing projects.

Your Mission

You ensure that meshStack is seamlessly integrated into existing enterprise architectures — performant, secure, and scalable.

• Design and implement integrations between meshStack and enterprise systems such as IAM, ITSM, SIEM, or governance tools
• Develop customer-specific extensions as well as reusable building blocks
• Apply Infrastructure as Code (e.g., Terraform / OpenTofu) to implement production-critical setups in cloud environments
• Structure integration projects and take end-to-end responsibility for scope, implementation, and quality
• Collaborate closely with customer platform teams and cloud architects
• Ensure maintainability, documentation, and scalability of integrations
• Abstract customer-specific solutions into reusable patterns
• Develop best practices for integrations and provide structured feedback to the product team
• Create structured annual and project plans together with customers

Must Haves:
• Several years of experience in platform, DevOps, or cloud engineering, with direct customer contact or advisory responsibilities
• Extensive hands-on experience with at least one major cloud platform (AWS, Azure, or GCP)
• Strong knowledge of Infrastructure as Code (e.g., Terraform / OpenTofu)
• Experience with container technologies such as Kubernetes
• Experience integrating enterprise systems (IAM, ITSM, governance tools, etc.)
• Proven ability to independently execute technical projects with clear ownership
• Native-level German (C2) and fluent English (C1)
• A genuine commitment to fostering a culture of care, respect, and empathy, welcoming and supporting all individuals regardless of background or identity

Nice-to-haves:
• Experience with cloud governance mechanisms (e.g., AWS IAM/SCPs, Azure Policies)
• Knowledge of additional cloud platforms (e.g., StackIT, OVH, Tencent)
• Familiarity with IT security standards (e.g., ISO 27001)
• Cloud certifications (e.g., AWS Professional, Google Professional Cloud Architect)
• Contributions to open-source projects or participation in technical communities

Why join us:
At meshcloud, we don’t just work to deliver great customer outcomes — we work to empower humans to build a better future. Your ideas and your growth are important to us, so we focus on fast processes, lots of autonomy, and always supporting you as you grow.

What we offer:
 • Remote work from Germany
• Workations from abroad (upon arrangement)
• 1.800 € in tax-free benefits per year – for lunch, internet, mobility, or just to relax – you decide
• A training budget to support your personal and professional development
• Dog-friendly office in Frankfurt with free snacks & drinks
• For all bookworms: Access to our meshBib with 100+ books on coding, leadership, personal development, and more
• Fun team events, offsites, and a supportive, vibrant team ❤️

Join our team and become a meshi :):
Ready to take the next step in your career? Apply now and join a company where your contributions truly matter!

Documents in English or German are both welcome. Please include a note about why you’re interested in this position at meshcloud.

Questions? Reach out to the HR Team at +49 (0) 69 808 851 16 or [email protected].