Lead Manager, Senior Salesforce Developer

Who We Are:

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.

Location:

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

The Role:

As a Senior Salesforce Developer, you will architect, design, build, and deliver technical solutions on the Make-A-Wish America Salesforce platform to support the Make-A-Wish National Office and chapters across the United States. This role will be part of the Salesforce -IT Applications team responsible for analyzing complex business problems and implementing solutions that will enhance the functionality of our growing business applications environment. The ideal candidate will have a proven ability to deliver Salesforce applications and features and is a strategic problem solver to best meet Make-A-Wish’s needs. The role will deliver work within an agile framework. The role will also take responsibility for creating design specifications, developing unit test scripts for configuration and code, and preparing technical documentation. This role will build and maintain positive relationships within internal technical teams, vendors, and product teams to deliver value. The position requires the ability to function successfully in both team and independent work environments to support the Make-A-Wish National Office and chapters across the United States.

Knowledge and Abilities:

• Salesforce development experience including configuration, customization, APEX, lightning web components, Triggers, Workflows, Approval processes, Reports and Dashboards.

• Strong analytical and product management skills with a keen sense to recommend optimal solution designs that is simple, secure, and adds value to Make-A-Wish’s goals.

• Experience implementing and administering Salesforce environments including understanding business needs, taking use cases/user stories and delivering features and functionality, assisting with solution development, testing, training and implementation support.

• Ability to build and maintain strong vendor partnerships to cohesively deliver value.

• Strong work ethic, integrity, and accountability mindset.

• Critical problem solving.

• Able to collaborate and communicate effectively with product teams and support teams.

Duties & Responsibilities:

• Custom User Interface development, including Visualforce/Lightning pages, Aura Components and Lightning Web Components

• Deliver across the product life cycle including product evaluations, solution design, custom development, testing, integrations, and implementation support.

• Leads or participates in architecture and technical design sessions

• Follow coding standards and participate in code reviews

• Coordinates release documentation and communications, including training and customer, service management, and technical release notes.

• Identify and resolve technical challenges and partners closely with the product team to communicate to relevant audiences

• Support and assist with implementation of integration with other applications

• Participate in technical design sessions; propose robust scalable solutions and assist in the development of technical solution documentation.

• Participate in daily scrum meetings, analyze and delivers on assigned user stories

• Proactively communicates risks and issues with recommendations to the product team and product leadership

• Adhere to defined coding standards and develop well-structured maintainable code.

• Effectively debug and resolve reported issues or defects reported

• Implementation of integration and 3rd party applications

Qualifications:

• Bachelor’s in computer science, IT or a related degree or equivalent work experience is required.

• 3 years hands-on Salesforce development experience.

• Certified Salesforce Developer required.

• Experience with Microsoft Visual Studio, Salesforce Lightning Design System, and the Salesforce Development Lifecycle

• Proven ability to develop within the Agile framework

• Experience with Sales cloud, Experience cloud, and/or NPSP preferred. Experience in Marketing cloud a plus.

Working Conditions:

• Ability to thrive in a remote environment.

• Some travel required.

• May on occasion require work outside a traditional Monday – Friday work week, and outside normal business hours.

This Role's Hiring Range
$100,000—$123,200 USD

What We Offer:

Benefits

• Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness

• Competitive compensation with annual incentive potential 

• Health Savings Account and Flexible Spending Account Options 

• Health Reimbursement Account fully funded by Make-A-Wish America

• Short Term Disability*, Long Term Disability* and Life Insurance

• Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo

• 401(k) Retirement Savings Plan with 5% match after one year of service

• Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program 

• The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires

Time Off

• Up to 15 PTO days

• 10 Sick Days

• 11 Paid Holidays

• 2 Volunteer Days after one year of service

• 2 Personal Days accrued annually

• Parental Leave 

Also...

• Employee Awards and Recognition Programs 

• Individual and Leadership Development  

• Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets

*Monthly premiums paid for the employee for vision, dental, and short/long term disability.