Lead Integrations Engineer

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

About the Role

Steer is seeking a skilled and dynamic Lead Engineer for Integrations to drive the engineering work behind the critical data integrations that power Steer and AutoOps. This is a hands-on role where you are expected to be the primary developer and deliver high-quality, production-ready code. You will own the full lifecycle of complex integrations, ensuring the seamless and reliable flow of customer, appointment, invoice, vehicle, and other core data between our platform and partner systems. Your work will directly maintain product stability, ensure high uptime, and enable new product growth.

This role is 60% hands-on and 40% people-management focused, reporting directly to the Head of Product and Engineering, Steve Fafel.

You Will:

• Own the full integrations lifecycle from design through rollout, building a scalable, durable, and extensible integrations platform.

• Lead technical conversations with 3rd party vendors, guiding the technical direction and advocating for Steer’s needs.

• Design and run regular sync processes between Steer/AutoOps and partner systems using resilient patterns.

• Build clear patterns for new integrations and document flows, edge cases, data shapes, and change-management steps to enable other engineers.

• Maintain and improve existing integrations, focusing on reliability, throughput, and operational stability.

• Work closely with Product, Support, and Customer Success during incidents and partner updates, maintaining a bias for fast incident response.

You Have:

• 8+ years of experience with .NET development, with a firm grasp of C#, ASP.NET Core, APIs, Entity Framework, or related technologies.

• Experience with REST API's.

• Experience working on Commercial / ISV software products.

• Experience building and maintaining Windows Services, especially for on-premise systems.

• Experience with message queues, background workers, scheduled jobs, and batch pipelines.

• Deep experience building integrations using APIs, webhooks, queuing, and polling strategies.

• Clear understanding of resilient distributed systems and failure patterns.

• Experience working with authentication models used by older systems (API keys, token rotation, basic auth).

• Ability to lead technical discussions, set direction, and coach other engineers.

• Experience with cloud platforms such as Azure, AWS, or GCP.

What Success Looks Like:

• Current integrations remain stable, fast, and monitored.

• New integrations launch faster using shared patterns and reusable components.

• Breakages decrease, and incident resolution improves.

• Integrations stop being a bottleneck for product development.

Interview Process:

• Initial Screening (30 min) – Lead Recruiter

• Hiring Manager Interview (60 min) – Head of Product + Engineering

• Collaborator Interview (60 min) – Principal Engineer

• Career Journey Interview (60 min) – Director of People

We Offer:

• 100% remote work

• Equity Options

• Health, Dental & Vision Insurance

• Unlimited vacation time (15 days minimum)

• Health days

• Generous Parental Leave

• 401k

• Learning Stipend

• WFH Equipment

• Chance to work with the latest technology

• A collaborative and innovative work culture

• Opportunities for career growth and development

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.