Lead Instructor: AI-Enabled Product Manager

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.

Job Title: Lead Instructor: AI-Enabled Product Manager

Company: General Assembly

Client: Confidential – Customer Success Reskilling

Location: Remote (Must work West Coast / Pacific Time hours)

Duration: 2 Weeks (Starting Mid-June)

Commitment: Roughly 30 hours per week

Compensation: $15,500 total for the project

About the Engagement

General Assembly is delivering an intensive reskilling program designed to transition Customer Success and Account Management professionals into AI-powered product management roles.

As the Lead Instructor, you will move beyond high-level validation to direct delivery. You will be responsible for guiding experienced professionals through the practical application of AI in product management, ensuring they can effectively discover, prioritize, and scope AI-driven features in a real-world business context.

What You’ll Do

• Lead Synchronous Instruction: Deliver live, high-impact remote lectures on AI product discovery frameworks, including Jobs-to-be-Done (JTBD) and OKRs applied to AI features.

• Facilitate Interactive Sessions: Lead "prompt-along" sessions and guide students through hands-on, self-paced exercises to ensure technical and conceptual mastery.

• Guide Product Strategy: Help learners navigate the nuances of AI roadmapping, product prioritization, and the internal/external positioning of LLM-powered products.
Technical Mentorship: Provide expert guidance on using the Microsoft product suite, specifically Copilot and Azure AI Foundry, within the product management lifecycle.

• Direct Learner Feedback: Evaluate student progress and provide actionable feedback on their ability to scope and define AI-enabled product features.

What You Bring

• Professional Expertise: 7+ years in product management with at least 2+ years of hands-on experience shipping AI-powered features in a production environment.

• Instructional Ability: Proven experience teaching or mentoring professionals, with the ability to simplify complex AI concepts for a non-engineering audience.
Strategic AI Knowledge: Deep familiarity with AI product discovery frameworks and the ability to apply standard PM metrics (OKRs, JTBD) specifically to AI-driven initiatives.
Technical Fluency: Working knowledge of the Microsoft ecosystem, including Copilot and Azure AI Foundry.

• Certifications & Background: AI-900 or AI-102 certification is a significant plus. Experience as a PM or GPM at a major tech firm like Microsoft or Google is strongly preferred.

Note on Schedule: This role requires a full-time commitment of 30 hours per week for a 2-week duration starting in mid-June. All instruction and support must be delivered during West Coast (Pacific Time) business hours.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.