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Lead Dental Assistant

Hellotend

Brooklyn, NY (Brooklyn) Remote permanent

Posted: December 11, 2025

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Job Description

The mission of the Lead Dental Assistant role is to increase the efficiency of the dentist and the team in the delivery of quality oral health care.

Clinical Support:

• Prepares operatory for the guests and is an integral part of the guest experience flow.

• Prepares guest for dental treatment by welcoming, comforting and seating

• Provides instrumentation by sterilizing and delivering instruments to the treatment area; positioning instruments for dentists’ access; suctioning; passing instruments.

• Provides materials by selecting, mixing, and placing materials on instruments and in the guest’s mouth.

• Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.

• Maintains guest appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.

• Helps dentists manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.

• Documents dental care services by charting in guest records.

• “Traffic control” of patient flow and assist the doctors in guiding them to ensure proper flow in the studio.

• Ensure that all lab cases are ready and pulled for the following day schedule.

• Assist in the efficient transition of new doctors and/or dental assistants to ensure better acclamation to the office.

• Ensure proper dental assistant coverage in the office on specialist days and/or to cover vacations or sick days.

Teamwork:

• Ensure that the back office runs smoothly.

• Patient hand-offs should be professional and should ultimately create an excellent guest experience.

• The Lead Dental Assistant should lead by example and look to build efficiency in regular patient flow.

• Contributes to team effort by accomplishing related results as needed.

Supply Ordering:

• Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

• Responsible for the maintenance of emergency kits and first aid supplies in the office to ensure that they are stocked properly and up to date.

• Follow maintenance schedules for the autoclave on a weekly/monthly basis and schedule coverage accordingly to allow the time for maintenance.

• Identify, report and follow up as necessary on any maintenance issues in the office including dental equipment, hand pieces, hand pieces log.

Compliance:

• Lead assistant is to ensure that the clinical staff is following OSHA regulations and safety requirements. Additionally, they need to ensure that the clinical staff is compliant with HIPAA guidelines and take corrective action with the support of management if necessary.

• Maintains safe and clean working environment by complying with procedures, rules, and regulations.

• Protects guests and other team members by adhering to infection-control policies and protocols.

• Conserves dental resources by using equipment and supplies as needed to accomplish job results.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

Requirements:

• Must meet the state requirements of a Dental Assistant for the market in which you are located.

• 1-3 Years Experience in a larger group practice (preferred)

• Excellent communication skills, both written & verbal

• Engaging personality with high EQ and ability to easily learn new ideas & concepts and apply them to the role of the Dental Assistant in the practice

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

🌴 Time to Recharge – Enjoy Paid Time Off (PTO) — because rest is productive.
🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program.
💰 Plan for the Future – 401(k) with company match to help you grow your nest egg.
🎓 Learning & Development – Ongoing training, mentorship, and CE opportunities.
🛡️ Peace of Mind – Life & AD&D insurance, disability coverage, and health advocacy resources.
🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit and parking benefits.
💡 Support, When You Need It – Employee Assistance Program (EAP) and other resources for personal well-being.

#LI-Onsite

Pay Range
$30—$34 USD

The Tend Difference

The highest standard of care, anywhere.At Tend, you’ll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that’s not only top-tier — it’s unforgettable. With access to advanced technology and thoughtfully designed studios, you’ll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering.

A top-tier clinical team who puts patients first.We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here — just a shared commitment to doing what’s right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors.

Innovate Dentistry. Tend to Others. Grow Together.Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you’re clinical or corporate, you’ll be part of something meaningful — and surrounded by people who care.

Tend is an Equal Opportunity Employer.We’re committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal and Compliance Notice:Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Your privacy matters.To learn more about how we collect, use, and protect your information, please review our privacy policy here.

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