Lead Conversion Specialist (Bilingual - English & Spanish)

Remote VA

Santiago de los Caballeros, Santiago Province, Dominican Republic Remote permanent

Posted: February 19, 2026

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Quick Summary

We are seeking a skilled Lead Conversion Specialist to convert high-quality leads into active clients with a strong focus on English and Spanish language skills.

Required Skills

Lead Conversion Communication Spanish English CRM Organizational Skills Follow-ups Onboarding ABA

Job Description

Overview
We are looking for a Lead Conversion Specialist to turn qualified leads into active clients. This role requires strong communication skills, consistent follow-ups, and a friendly, professional approach. Fluency in English and Spanish is required.

Key Responsibilities

• Convert inbound leads into clients through phone, email, and follow-ups.
• Explain services and guide prospects through the onboarding process.
• Track and manage leads accurately in CRM or internal systems.

Requirements:
• Proven experience in lead conversion or lead generation

• Fluent in English and Spanish.
• Strong communication and organizational skills.
• Experience in ABA or related fields such as home care, HCBS, peer support, or mental health.

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