Lead Commercial Roofing Repair Technician

We are seeking an experienced and dependable Lead Commercial Roofing Repair Technician to oversee and perform high-quality repairs across a variety of commercial roofing systems. This leadership role requires strong technical expertise in low slow commercial roofing systems such as Duro-Last, EPDM, torch down, metal, BUR and TPO, along with the ability to guide crews, manage service calls, and ensure work is completed safely and efficiently.

At our company, our work is guided by five core values: Support Your Team, Do What’s Best for the Customer, Say/Do 100%, Always Improving, and Go Home Safe. We are looking for a leader who models these values on every job and helps develop others to do the same. A true team player who is willing to step up when our customers and teams needs them.

Key Responsibilities:

Lead and support roofing technicians on service and repair jobs

Perform inspections, maintenance, and complex repairs on commercial roofing systems

Diagnose leaks, structural issues, and system failures, and implement effective solutions

Work with Duro-Last, EPDM, Torch Down (modified bitumen), TPO, and metal roofing systems

Ensure all work is completed to the highest quality standards and reflects 100% effort

Communicate directly with customers, providing clear recommendations that are in their best interest

Plan and coordinate daily job activities, materials, and manpower

Train and mentor team members, fostering a supportive and accountable team environment

Enforce safety protocols and lead by example to ensure everyone goes home safe

Accurately document work performed, including photos, reports, and service notes (utilizing the technology of our service management program)

Continuously look for ways to improve processes, efficiency, and team performance

Flexibility to work weekends when needed to make sure our customers are supported when they need us

Flexibility to fill in on an installation crew when needed

Qualifications:

5+ years of commercial roofing repair experience

Strong hands-on experience with Duro-Last, EPDM, Torch Down, metal, and TPO systems

Proven leadership or crew lead experience in roofing or a related trade

Excellent problem-solving and decision-making skills

Strong communication and customer service abilities

Customer service (professionally communicate with customers)

Ability to learn/use technology

Strong interpersonal skills that help you to collaborate in a team environment

Comfortable working at heights and in various weather conditions

Valid driver’s license with a clean driving record

Preferred Skills:

OSHA certification (or willingness to obtain)

Experience managing service crews or multiple job sites

Knowledge of roofing installation and preventative maintenance programs

Takes initiative to see a problem and solve it

Compensation & Benefits:

Competitive pay - based on experience, may need to complete a skills test

Health benefits 

Paid time off and holidays

Company vehicle 

Life insurance, short term disability, long term disability

401(k) with employer match