Lead, Category (Non-food)

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are looking for a Lead, Category Management (Non-Food) to be based in foodpanda’s Malaysia office looking after both the Malaysia and Singapore Non-Food segment. This role will be reporting into Head, Category Management (SGMY) in the Quick-commerce team. The Category Management team oversees the strategic planning, development, and execution of product categories within the foodpanda groceries business. You will wear many hats and meticulously plan to scale both the Malaysia & Singapore pandamart business.

Responsibilities

• Act as the ‘business owner’ of the Non-Food portfolio across both markets while helming several Non-Food (MY) categories 
• Ownership of team OKRs including key metrics such as Topline, Margins, NMR and shrinkage
• Must develop and execute optimal category strategy, pricing, promotions, range, availability, and cost prices to expand both sales and margin
• Ensure foodpanda categories has the optimal selection and strategically competitive prices in the market through local and international sourcing
• Source and build strong supplier base to negotiate terms improvement, secure supplier advertising spend, and ensure a reliable and operationally effective flow of goods
• Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round
• Employ data-driven decision making to drive the category while working closely with marketing and supply chain to forecast demand and ensure consistent supply
• Partner with supply chain team to manage inventory levels and wastage
• Work cross functionally with Product, Supply Chain, Sales Operations and Marketing to deliver strategic projects
• Conduct regular business reviews & JBPs with key AAA suppliers
• Deep dive into categories to understand best and worst practices and subsequently develop and execute short and long term strategies to drive category performance
• Collaborate with various stakeholders to ensure OKRs are met
• Lead and develop the team to ensure excellence in execution, to develop people skills & career development

• Around 6-8 years experience or more in merchandising or buying and category management
• Knowledge in E-commerce is a plus
• Superb business judgment with a track record of successful negotiations and overall relationship management (both internal and external)
• Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills
• Expertise in interpreting data and providing strategic recommendations
• Fluency in English (our corporate language) and strong communication skills
• Efficiency in using Google Workspace is a plus while mastery in using Microsoft Office is preferred
• Flexibility to travel (25%)

What We Offer

• A dynamic and challenging work environment
• A company committed to developing you personally and professionally
• A great working atmosphere with regular company and team events
• A vibrant and international team committed to diversity and inclusion
• Responsibility from day one in a fast growing and global company
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.