Lead Associate - Transactional Quality - Pune - Weikfield - REF98368T_2026239729

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Required Skills – AP – 3 years OR AR – 3 years (Communication Skills – Good, Excel)  

Shift Timing – Night Shift – US Shift (5:30 PM to 2:30 AM IST / 6:30 PM TO 3:30 AM IST)

Work from office – Mon to Fri

Job Description:

Process: Procure to Pay

Sub - processes in Scope:

1. Vendor Master Data

2. Invoice processing

3. T&E processing

4. Payments

5. AP helpdesk (Vendor and Employee Services)

6. Cash Application

7. Collections and Customer Service

8. Month End Reporting and Reconciliations Activities

Evaluation Parameters: -Lead Associate Quality

Total Work Experience (in years): 2-4 years

Educational Qualification: Accounting Degree / Commerce Graduate

Domain Experience:

1. Responsible for monthly reporting for AP & AR

2. Monitor regular Business Updates received by clients and trainers and update WNS DPMs and user manuals.

3. Meet the SLA requirements for the Process

4. Daily reporting of metrics

5. Weekly Client report preparation and presentation

Roles and Responsibilities :-

• Conduct process documentation as per ISO standards

• Conduct & review sampling strategy in the team

• Conduct root cause analysis for process improvements

• Conduct MSA as per schedule.

• Drive & conduct process compliance

• Drive & conduct audits (pre-post duties)

• Conduct base lining & analyze CTQs

• Conduct measurement system analysis.

• Drive brainwave initiative in the team

• Conduct quality related trainings

• Team-up with BBs / QAM’s to be a co-facilitator of projects/initiatives

• Drive open forums/best practice sharing sessions

Language Capability :-English Domestic & International

Spoken Proficiency :-Good  communication skills

Written Proficiency :- Good  communication skills

  

 

 

B.Com / M.Com / MBA – Finance