Lead Associate - Transactional Quality - Chennai DLF - REF89493Q_2025212235
wnsglobalservices144
Posted: April 1, 2026
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Quick Summary
We are seeking an experienced Lead Associate in Transactional Quality to join a leading Business Process Management company in Chennai, India, and contribute to the development of innovative digital-led solutions.
Required Skills
Job Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Lead Associate – Quality – Chennai - DLF SEZ 
Shift Timing – UK Shift – 1 PM To 10 PM IST – (Mon- Fri)
Work Mode - Work from office
Required only B.Com / M.Com / MBA Graduates
Mandatory 3 years of Experience in AP or AR (Business is open to look at candidates with 2+ years’ experience in FNA AP or AR)
Current organization work experience should be minimum 12+ months
Business would prefer candidates who are immediate joiners or can join within 30 to 45 Days’ Notice Period.
QA Background is preferred. And not Mandatory
Job Description:
Good domain knowledge of Finance & Accounting. Fair understanding F&A processes PTP or OTC.
Perform process quality checks as per frequency & sampling strategy.
Provide feedback to associates on performance quality.
CCRP process adherence, record keeping and analysis.
Error trend analysis and reduction plans.
Prepare process specific reports.
Participate in reviews/meetings.
Share inputs for Process Training.
Tracking SLA CTQs related to process accuracy.
ISO documentation & Compliance checks.
Identify process specific improvement opportunities.
Good communication flow with Ops stakeholders.
Conducting Quality sessions.
Contribute process improvement ideas.
 
B.Com /M.Com /MBA – Mandatory