Lead Associate - Operations- REF94703G

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Brief Job Description: To handle Accounts Receivables Global operationsKey Accountabilities/Job Responsibilities:1) Lead or Manage team of associates2) Ensure client SLA’s and deliverables are met 3) Perform requisite MIS4) Strong domain knowledge and able to support review process5) Good understanding of D365 system 6) To be willing to work in all shifts (including nights).7) Drive initiatives and Team building activities.8) Adhere to reasonable operational requests from the management.9) To attend all meetings and trainings as per requirements10) Conduct trainings for new joiners, submit accreditation to the client11) Work very closely with teams across delivery locations and client.PERSON SPECIFICATIONSESSENTIAL DESIRABLEWork Experience (Mention No. of years):• The candidate should have 4-5 Years of Work Experience in F&A (Accounts Receivables).• Prior experience in service/ BPO industry - Has prior customer handling experience. (voice would be an added advantage)Knowledge/Qualifications/ Competency:• Commerce Graduate• Good Communication Skills• Proficiency in Microsoft Office skill - Additional Management or finance related course would be an added advantage. Capabilities:• Domain expertise (F&A, AR)• Good communications skills• Analytical ability• Detail oriented• Ability to work efficiently in a fast-paced environment.• Flexibility to work in different shifts Special Role (Customer Specific Requirement) - Exposure to Accounting in D365 ERP system

• Commerce Graduate• Good Communication Skills• Proficiency in Microsoft Office skill