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Laundry Supervisor

BoydGaming

St. Charles, , United States permanent

Posted: April 29, 2026

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Quick Summary

Responsible for building and retaining guest relationships in a fast-paced casino environment.

Job Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

• Responsible for actively building and retaining internal and external guest relations and acts as a mentor to team members to provide superior customer service.
• Hires, trains, motivates, evaluates and manages staff – ensuring proper staffing level and that team members receive adequate guidance and resources for achievement of job duties.
• Responsible for the quality and quantity of work, meeting and exceeding Pinnacle Entertainment Inc.’s standards.
• Ensures all laundry personnel are properly trained in their duties and all guests are provided with prompt and courteous service.
• Ensures all equipment is operating in a safe and efficient manner and will ensure work orders are complete for immediate resolution.
• Establishes and maintains effective controls to ensure adherence to department procedures; recommends changes in procedures, equipment and physical layout to ensure optimum service and efficiency.
• Operate washers and dryers according to recommended capacity and manufactures guidelines; Operates sheet folder and table linen ironer machine.
• Monitor and order supplies, minimize waste within the laundry facility; sort and record discarded linen; maintain par linen inventory by conducting monthly linen inventory.
• Prepares the annual budget for laundry and operating forecasts; prepares regular and special reports; maintain necessary records and files; recommends changes as necessary.
• This position operates in a working environment that is subject to varying levels of wet/humid conditions, heat and noise, the severity of which depends upon work volume. This position are at times subjected to hazards such as chemicals, although proper precautions are taken.

(Related education and experience may be interchangeable on a year for year basis)

• Ability to train, mentor, and develop teams 
• Two (2) to three (3) years’ experience in a leadership capacity
• Ability to manage and compel groups of team members to perform at their highest levels
• Ability to lead though influence and obtain support from direct reports, peers, or supervisors in order to accomplish a task or goal
• Ability to analyze and interpret data/information
• Must be able to demonstrate excellent verbal and written communications skills
• Must have excellent organizational skills and be able to complete several ongoing activities, projects, or assignments to meet deadlines
• Ability to demonstrate a high level of energy and enthusiasm

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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