Laline - Part Time Team Lead - Hillcrest

Who are we? 

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.  

Body Cosmetics. Soul Care.

Laline - founded in 1999 by Merav Cohen and Revital Levi, Laline began with one small store, created by two female entrepreneurs who dreamt about holistically connecting the body and soul. Today, it brings its wholesome magic, and unparalleled quality for all senses to thousands of people through 180+ stores worldwide. We design products to empower women, and to make them feel amazing in their own skin. We believe that scents are magical. That's why we have crafted scents that create an extraordinary experience while offering the perfect fit for everyone. Our products enhance all your senses, offering a holistic experience that promotes wellbeing and relaxation. We care for your skin by creating exclusive innovative formulas that are infused with nature's benefits that are sourced from high-quality ingredients, which are never tested on animals. We are committed to increasing our use of recycled material, to ensure we are reducing our eco footprint.

Our Brand Manifesto

Don’t believe in perfection. Believe in perfect moments. 

Little pleasures create great moments. 

Happiness is not a goal; it is a state of mind. 

Your body is the temple of your spirit. 

Be yourself. It’s the perfect way to be unique. 

The best way to cheer yourself up, is to cheer someone else. 

The greatest pleasures are the ones you create for yourself. 

Who are we looking for? 

The Part-Time Team Lead plays a key role in driving sales, delivering exceptional customer experiences, and supporting store leadership in daily operations. This role is hands-on and sales-driven, combining personal selling with coaching and motivating team members to achieve individual and store goals. The Team Lead helps ensure Laline’s brand standards are consistently upheld, including visual presentation, merchandising, and back-of-house organization.

The Part-Time Team Lead must have flexible availability, including evenings, weekends, holidays, and peak selling periods. This role may open or close the store and provide floor leadership coverage as needed. As a leader on the sales floor, the Team Lead sets the tone by modeling outstanding selling behaviors, product knowledge, and client service.

CORE COMPETENCIES & SKILLS

The Part-Time Team Lead demonstrates strong leadership, sales focus, and adaptability while supporting both customers and team members.

Key competencies include:

People Leadership: Effectively communicates, motivates, and delegates to associates to drive performance and teamwork.

Results-Driven: Maintains focus on sales goals, KPIs, and service standards; takes initiative and holds self and others accountable.

Business Mindset: Demonstrates strong customer focus, understands sales trends, and supports business objectives.

Adaptability & Resilience: Remains flexible in a fast-paced retail environment and maintains professionalism in all situations.

KEY ROLES & RESPONSIBILITIES

Deliver and ensure consistently elevated, personalized customer experiences aligned with the Laline brand

Drive personal sales performance while coaching associates to meet and exceed goals

Act as Manager on Duty (MOD) during assigned shifts

Train, motivate, and support associates in selling techniques and customer engagement

Demonstrate expert knowledge of Laline products, ingredients, brand story, and company policies

Assist customers with product recommendations and self-care routines

Support store leadership in onboarding and training new associates

Help resolve customer concerns in the absence of the Store Manager or Assistant Manager

Communicate individual and team performance feedback to store leadership

Ensure adherence to company policies, procedures, and operational standards

Assist with scheduling coverage needs, breaks, and maintaining selling focus on the floor

Perform opening and closing duties as required

Support merchandising, visual standards, floor sets, and product replenishment

Execute POS transactions and management functions when acting as MOD

REQUIRED SKILLS & EXPERIENCE

Previous supervisory or key-holder experience in a retail environment (beauty or specialty retail preferred)

Proven ability to drive sales and lead by example

Strong customer service and interpersonal communication skills

Ability to coach, motivate, and support a team

Comfortable making decisions and resolving conflict in a team environment

Ability to analyze sales results and react to business needs

Proficiency with POS systems and basic computer applications (Excel, Word, Outlook)

Pay range: $18.60
This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. 

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.