Lab Assistant

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where we’re going:

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

About the role:

At HeliosX, we’re looking for a meticulous and driven Lab Technician to play a critical role in our Leamington Spa Hub. This is not just a lab-based role- it’s an opportunity to become a guardian of quality, hygiene, and precision in a fast-paced pharmaceutical setting.

From setting up and maintaining our controlled cleanroom environment, to handling ingredients with care and operating specialist equipment in line with strict safety procedures, you’ll be central to ensuring biological integrity and product excellence. In this role you’ll collaborate closely with production, dispensary and warehouse teams to keep operations running smoothly all while maintaining detailed quality control records and upholding COSHH and regulatory standards.

If you thrive in fast-paced environments, take pride in accuracy, and understand that the smallest detail can make the biggest difference, HeliosX offers you the chance to make a tangible impact every single day.

This role is based onsite at our Leamington Spa Hub, the working hours are Monday- Friday 9am-5pm.

What you'll be doing:

• Set up the clean room and ensure all tools and apparatus are thoroughly cleaned

• Maintaining biological integrity and equipment hygiene at the beginning and end of each day.

• Responsible for ingredient handling in the clean room

• Repackage raw materials

• Setting up machines ready for preparation of products

• Participating in cleaning procedures

• Key member of filling and product assembly line ensuring a high quality and consistent product

• Operating the machines in line with related safety procedures and risk assessments

• Collaborate with the production, dispensary and the warehouse teams to manage the ingredients and final product

• Quality control process including collecting, logging and keeping accurate records

• Assess and report anomalies, malfunctions to the other staff.

• Working in a fast, efficient and controlled manner. Ensure the smooth running of the production line that may require frequent standing for long periods of time.

• Packing of the product and ensure it is labelled correctly for distribution. Working well as part of a multidisciplinary team to ensure the product is dispatched on time

• Assist in daily monitoring of room pressure, temperature, and humidity to ensure the cleanroom stays within legal parameters.

• Proper disposal of pharmaceutical waste and hazardous materials in accordance with COSHH and local regulations.

What you'll bring to HeliosX:

• Ability to read, follow written instructions and have numeracy skills.

• You should be able to think ahead, anticipate problems and issues.

• Mechanical skills – basic mechanical aptitude and good manual dexterity are essential

• Attention to detail – production line operators perform quality control by verifying that all materials on the line meet company standards

• Computer skills – production line systems are semi automated, so operator must have at least basic computer skills. Basic understanding of Microsoft Office or Google Suite

• Communication skills – operators maintain good verbal communication with supervisors and fellow workers

• Experience in a pharmacy, laboratory or manufacturing environment would be an advantage

• Ability to wear full Personal Protective Equipment

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board:

• 25 days holiday plus UK Bank Holidays

• Private health insurance, along with extra dental and eye care cover

• Pension scheme

• Enhanced parental leave

• Cycle-to-work Scheme

• Free Dermatica and MedExpress products every month, as well as family discounts

• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

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