L3 Production Support Engineer (Java, SQL, Linux)

Encora10

Mexico Remote permanent

Posted: February 20, 2026

Job Description

Important Information

Experience: +6 years

Job Mode: Full-time

Work Mode: Remote

ID: 19966

Essential Skills

Exp: 7-10years hands on application development, L3 and/or L2+ who is ready to pick up L3 part.
Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring)
Mid- to- Advanced experience in AWS Cloud (EC2/Lambda, Amazon CloudWatch, IAM, S3, RDS & DynamoDB/MongoDB) in to Support function.
Good exposure using AI models in support function.
Advanced level experience to work with multi server/Tier: Tomcat, Jbosss, WebSphere and Weblogic servers.
Advanced hands-on experience in Database (DB2, Oracle and Sybase.. etc)
Mid- to- Advanced Unix and scripting (shell/perl.. etc)
Good hands-on in understanding and making changes in shell/perl scripts
Having good experience in job scheduler monitoring tools (Autosys, procmon, crontab.. etc)
Advanced hands on experience IDE’s like Eclipse, NetBeans.
Mid – to Advanced experience on using Git, Jenkins and other repo/deployable
Having mid to advanced experience in Support model (L2+/L3)
Good exposure to production tooling (ticking/monitoring) like Jira, ServiceNow and processes (familiar with Incident/problem) and change mgnt
Good experience in making the code (Java, Unix, DB) changes in production and able to run
Certifications: AWS certifications (preferred)

- Bachelor’s degree in computer science, Information Technology, or related field.
- 5+ years of experience in L3 support or similar roles.
- Strong proficiency in JAVA programming and application support.
- Good Troubleshooting skills in analyzing System and Application logs and working experience of support function in distributed systems.
- Proficiency with Linux-based operating system, commands, and utilities.
- Strong ability to debug application issues to identify the underlying root cause
- Good communication skills with ability to articulate the technical and functional aspects of a production problem to help drive solutions with App Dev teams.

Preferred:
- Experience with cloud platforms (AWS).
- Familiarity with CI/CD pipelines and DevOps practices.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.