L2 Support
Weekday AI
Posted: April 23, 2026
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Quick Summary
This role involves patching, testing, and deploying server patches to ensure system stability and security while minimizing downtime, with experience working with network devices, firmware updates, and remote work.
Required Skills
Job Description
This role is for one of the Weekday's clients
Salary range: Rs 1500000 - Rs 2500000 (ie INR 15 - 25 LPA)
Min Experience: 4 years
Location: Remote (India)
JobType: full-time
Requirements:
• Demonstrated experience in server patching and upkeep, including scheduling, testing, deploying, and verifying patches to ensure system stability and security while minimizing downtime.
• Extensive understanding of updating firmware on network devices, encompassing routers, switches, and firewalls, with the ability to perform these updates without disrupting network operations.
• Practical experience managing patches on Windows OS and iOS, ensuring compatibility and functionality across different environments and promptly addressing any issues arising from the updates.
• Knowledgeable about patch management tools and automation workflows, leveraging technologies to streamline patch deployment processes and maintain comprehensive audit trails.
• Comprehension of IT security best practices and vulnerability handling, including identifying, prioritizing, and mitigating security risks related to unpatched systems to protect organizational assets.
• Skills
• L2 support with a focus on troubleshooting and resolving complex technical issues, providing expert assistance to end-users and ensuring high service quality through efficient incident management.