KYC Systems Admin - FenX (Fenergo)

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

KYC Systems Admin

Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week

You will be a key contributor in designing and implementing Ebury's CLM solutions, with a focus on configuring the Fenergo platform. Your work will drive more robust and compliant applications, ultimately removing boundaries for our clients' money and making global business possible. You will play a vital role in core Ebury services and processes, including Anti-Money Laundering (AML), Customer Risk Rating, Identity Verification (ID&V), and Ongoing Due Diligence.

What you’ll do

• Configure FenX platform (Fenergo) in line with the Ebury requirements.

• Validate the functional configuration changes as expected.

• Support acceptance testing to address, respond to functional queries and make any appropriate configuration updates related to these queries.

• Collaborate with the Product Team with respect to product requirements and testing outputs.

• Support defect triage throughout the delivery process.

• Adhere to internal governance processes, and ensure compliance with the standard processes.

What you’ll need

• Previous experience with the Fen-X configuration is a must-have.

• Strong business analysis skills, business process and requirements analysis – experience in eliciting and analyzing business requirements and following the process through to final delivery.

• Ability to effectively prioritize and escalate issues as required.

• Good attention to detail, organized and results-oriented.

• Proficient analytical and solutioning skills.

• Strong interpersonal skills and team player mentality.

• Good written and verbal communication skills including fluency in English.

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.

• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.

• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.

• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.

• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.

• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.

• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

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About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.

At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.