KYB Analyst, Account (Contract)

Straitsx

Jakarta, Jakarta, Indonesia (Indonesia) permanent

Posted: April 7, 2026

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Quick Summary

Supports day-to-day operational activities with a primary focus on KYC, KYB, and account-related reviews.

Required Skills

Attention to Detail Risk Awareness Process Adherence Communication Skills System Proficiency Team Orientation Independent Work Contract Work

Job Description

About The Role

This role supports day-to-day operational activities with a primary focus on KYC, KYB, and account-related reviews. You will be responsible for ensuring cases are processed accurately, compliantly, and within agreed SLAs, while working closely with checkers, supervisors, and cross-functional teams to maintain high service quality.

What You Will Do

• Review and process KYC, KYB, and account-related cases in accordance with internal policies and procedures

• Validate customer information and supporting documentation

• Identify discrepancies, potential risks, or missing information and take appropriate follow-up actions

• Manage assigned cases end-to-end, from intake through resolution

• Escalate complex, sensitive, or high-risk cases as required

• Maintain accurate and up-to-date records in internal systems

• Support account-related inquiries when operational capacity allows

What We Are Looking For

• 1–2 years of experience in operations, KYC, compliance, or a related function (preferred)

• Strong attention to detail with good risk awareness

• Ability to follow structured processes and consistently meet SLA targets

• Clear written and verbal communication skills

• Comfortable working with internal systems, tools, and dashboards

• Team-oriented, dependable, and able to work independently after onboarding

• Open to joining on a contract basis.

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