Kundekonsulent- Tieto Banktech (m/f/d)

Tietoevry1

Mo i rana, , Norway permanent

Posted: February 2, 2026

Required Skills

Job Description

Tieto Mo i Rana søker tilkallingsvikarer til avdeling Banking Services 24/7 for snarlig tiltredelse.

Seksjonen Banking Services leverer supporttjenester for norske og utenlandske banker, samt 1.linjesupport internt for en større del av Tieto.     

Som kundekonsulent i Banking Services vil du jobbe med support- og sperretjenester for bankenes sluttkunder.     

De fleste tjenestene avdelingen tilbyr leveres 24/7 - hele året.    

Stillingen vil innbefatte skiftgang.

Arbeidsoppgaver: 

• Nettbanksupport for bankenes sluttkunder 
• Sperring av bankkort   
• Håndtering av svindelsaker      

Tjenestene utføres i hovedsak via telefon. 

Kvalifikasjoner:    

• Mestre norsk, svensk og engelsk.  
• Gode kommunikasjonsegenskaper       
• Gode datakunnskaper
• Erfaring med kundebehandling fra Banking Services anses å være en fordel

Personlige egenskaper:       

• Motivert     
• Positiv og engasjert 
• Kundefokusert     
• Systematisk og nøyaktig     
• Sterk serviceinnstilling 
• Fokus på kvalitet i leveransen     
• Gode evner til å jobbe i team, men er også selvstendig
• Du evner å lære deg nye ting og takler endringer
• Ordnet personlig økonomi    

Vi tilbyr: 

• En spennende og utfordrende stilling i Norges største IT-selskap      
• En bedrift i vekst nasjonalt og internasjonalt      
• Sterkt fagmiljø som vil gi deg utfordringer og kunnskap slik at du raskt blir en del av laget
• Et aktiv, kompetent og hyggelig arbeidsmiljø med begeistrede kollegaer      
• Konkurransedyktige lønnsvilkår      
• Gode pensjons- og forsikringsordninger      
• Meget moderne og tidsriktige arbeidslokaler      

Andre opplysninger:      

Aktuelle kandidater vil bli kalt inn til intervju fortløpende. Spørsmål om stillingen rettes til seksjonsledere Camilla Myrvang og Richard Rusaanes

Utfyllende søknad registreres via link i annonsen.

Søknadsfrist 31.01.2026

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

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