KLIENTU ATBALSTA KOORDINATORS/-E SERVISĀ

Confidential

Rīga, Rīga, Latvija permanent

Posted: May 13, 2026

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Quick Summary

Klientu apkalpēšana un atbalstaņa procesu atrodoti, kā jebot arī plānotu un koordinētu, nodrošināti maršrutēšanas procesi, izbraukumu un darba grafikas, nodrošināti irīzmas, organizēti atbilstoņu un materiālu apriti, nodrošināti precīzu datu ievadi un uzturēšanu sistēmās, nodrošināti un izmantotajām detaļām.

Required Skills

Customer Service Appointment Scheduling Technical Support Data Entry ERP Systems Inventory Management Problem Solving Communication Skills Continuous Learning CRM Systems

Job Description

• Nodrošināt profesionālu klientu apkalpošanu un atbalstu (e-pastā, telefoniski), pārraugot servisa līgumu izpildi un slēdzot jaunus līgumus

• Plānot un koordinēt servisa tehniķu darbu, izbraukumus un darba grafikus, nodrošinot efektīvu maršrutēšanu

• Reģistrēt un administrēt darba uzdevumus CRM un SAP sistēmās, sekot līdzi to izpildei un operatīvi risināt izmaiņas

• Organizēt rezerves daļu un materiālu apriti: pasūtīšanu, uzskaiti un izsniegšanu atbilstoši procesiem

• Nodrošināt precīzu datu ievadi un uzturēšanu sistēmās par servisa procesiem un izmantotajām detaļām

• Risināt ikdienas operatīvos jautājumus, nodrošinot nepārtrauktu servisa procesu darbību

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