Key Customer Quality Engineer/关键客户质量专员_DCCB

BoschGroup

Beijing, Beijing, China permanent

Posted: December 26, 2025

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Quick Summary

Key Customer Quality Engineer/关键客户质量专员_DCCB

Required Skills

Customer Service Problem Solving Quality Improvement Project Management Communication English Proficiency Decision Making Independence

Job Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the change to improve quality of life all across the globe. Welcome to Bosch!

Key customer claim handling: PS leader for all key customer claim (Accept + Goodwill + Reject)

On site problem solving at customer side(claim investigation / report to customer etc.)

General customer management: customer relationship maintenance / regular communication

Key customer quality improvement planning and coordinate to implement

Leading internal & external quality project with systematic PS method

- 关键客户投诉问题处理

- 客户端问题调研以及现场问题解决

-客户管理：与客户质量/技术接口人的业务关系管理/例行交流

-关键客户质量改进计划以及实施

-带领内外部质量改进项目，系统化使用问题解决工具及方法

-College or university degree in mechanical engineering or related

-Minimum 3 years working experience in production related department

-Familiar with 8D and problem solving method

-Good command of spoken and written English

-Strength in decision making and communication

-Initiative and ability to work proficiently and independently

-工程机械或相关专业大学学历

-至少3年生产相关部门工作经验

-熟悉8D等问题解决方法

-良好的英语听说和写作能力

-决策和沟通能力强

-工作积极主动，专业性和独立性强

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