Key Accounts Coordinator

Rentokil Initial

Singapore, Singapore, Singapore permanent

Posted: May 11, 2026

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Quick Summary

Key Accounts Coordinator with sales experience, sales leads, and customer relations skills required. Must be able to prepare and manage sales proposals and reports, and assist with customer retention and renewal processes.

Required Skills

Customer Service Microsoft Applications Proposal Preparation Quotation Preparation Contract Management Financial Transactions Reporting Operational Issue Resolution Team Collaboration Sales Staff Commission

Job Description

• Attend to sales enquiries, quotations and responding to key account customers
• Preparation of proposals, quotations & add on form for customers
• Support Customer Retentions and Renewal of Contracts
• Raise credit note, debit note, get signatory and approval. Submit to billing department for processing
• Issuance of Warranty Certificates
• Update sales lead and retrieve service dockets
• Recording & prepare reports on Sales Lead, Sales Statistics Report, KPI Reports
• Prepare monthly Sales Staff Commission
• Take ownership to report issues, customer request, customer info update to supervisor and other stakeholders
• Assist in resolving daily operational issues
• Other Ad-hoc duties & Sales Related suppor

Requirements:
• 2 years experience in Admin, Sales support coordination
• Passionate about sales, customer service and building relationships with customers
• Possess a strong work ethic and team player mentality
• Computer literate, knowledge in Microsoft applications a must
• Able to work in a multicultural environment
• Service-oriented and able to work under pressure

Benefits:
• 5 day work week (8.30am to 5.45pm)
• Work Location: 16 Jalan Mesin (Closest MRT: Tai Seng)
• Training provided
• 16 days of annual leave
• AWS
• Medical and Dental benefits, along with insurance coverage to our employees

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