Key Accounts Administrator

Confidential

Manchester, Greater Manchester permanent

Posted: January 29, 2026

Job Description

The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.

Overview:

We are looking for a Key Account Administrator to join our dynamic Key Account Department. You will be working closely with the Team leader to ensure that customers are kept informed with job updates and are dealt with efficiently.

Salary: £24 352.48

Location: Eccles, Manchester.

Hours: 37.5 hours per week

24 Days Holiday plus bank Holidays

What you will be doing

Ensure Customers are kept informed of job updates

Dealing with enquires

maintaining in-house systems

dealing with incoming calls

general administrative duties

ensure customers receive exceptional service at all times.

About you

Previous experience in customer service would be beneficial

Computer literate

High level of accuracy

This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.

We are an equal opportunities employer and welcome applications from under-represented members of the community.

Strictly no agencies please

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