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Key Account Manager

Confidential

Tokyo, Tokyo Hybrid permanent

Posted: April 1, 2026

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Quick Summary

Key Account Manager with roles in multiple departments, including sales, marketing, and customer service, across multiple locations worldwide.

Job Description

You can find Arclin everywhere. Our technologies make homes and transportation safer, help crops flourish, keep water clean, protect first responders and members of the military, and preserve the purity of essential pharmaceuticals. These vital, everyday products can't fail, and we’re here to give the world an extra layer of performance and peace of mind.

With ~4,000 team members across more than 30 global manufacturing facilities, we operate with the scale to make a global impact and the agility to solve complex challenges at the molecular level. Rooted in scientific discovery and innovation, Arclin’s materials redefine performance across industries—from Firepoint®’s patented intumescent technology that helps stall flames and save lives to the iconic Kevlar® and Nomex® brands trusted to protect those who serve, strengthen aerospace and industrial systems, and perform where reliability and safety are top of mind.

As we expand our mission-critical materials portfolio and shape the next era of performance technologies, we’re looking for people who want to grow, lead, and solve the challenges others can’t. Together, we’ll advance the innovations that keep the world moving. Because at Arclin, our people are truly Vital Beyond Measure.

 

Key Responsibilities

Building and managing relationships with distributors, formulating and executing sales strategies product promotion through regular communication with end users, Understanding needs and making proposals Analysis of market trends and competitive information, proposals for pricing strategies Formulate and execute annual sales plans and achieve sales targets Developing new business and maintaining market share of existing customers Collaboration with relevant internal departments (marketing, technology, supply chain) Guidance and training for junior sales representatives Record and report sales activities to CRM systems

 

Eligibility Prerequisites

B2B sales experience, sales model experience via agents

Sales or technical experience in power equipment (transformers, motors), industrial equipment manufacturers, electrical insulation materials, and textile and nonwovens related products

Native Japanese level, English business level (able to speak and negotiate at meetings)

High ethics, safety awareness, and commitment to sustainability

The ability to proceed with work autonomously, and the attitude to commit to achieving goals in a result-oriented manner

Flexible communication skills in a multicultural environment, advanced negotiation skills (complex contract negotiations, value maximization), business documentation (proposals using customer insights, ability to break down complex issues)

Frequency of business trips and outings: Approximately 70%

 

Preferable

Degree in a relevant field (electrical engineering, mechanical engineering, materials engineering, chemical  engineering, applied chemistry, physical engineering)

Textile/apparel universities are allowed (apparel is not allowed)

Master's degree holders welcome (especially in materials and electrical-related fields). Team leader experience or project management experience

Experience working in a global company

Experience in predicting industry trends and proposing strategies

Product and technical knowledge (ability to compare competitors and explain differentiation points)

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