Key Account Manager | Power Tools (f/m/div.)

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Since its inception, Robert Bosch, SA, based in Lisbon, has proudly served as the cornerstone of the Bosch Group's presence in Portugal. We excel in providing essential central services such as Accounting, Procurement, Communications, Legal and Marketing, firmly establishing our reputation as a leader in critical domains like Information Technology and Industrial Consultancy. Moreover, our strong dedication to our most invaluable asset, our people, lies at the very core of our mission.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Are you a passionate and strategic sales professional with a natural talent for building long-lasting relationships with key clients? Are you motivated by challenges and driven to exceed expectations? If the answer is yes, we want to hear from you!

At Bosch Power Tools, we are looking for a highly motivated and experienced Key Account Manager (KAM) capable of managing and developing our most important strategic accounts. We are seeking a visionary, proactive sales leader with a strong results-oriented mindset, able to identify growth opportunities and maximize profitability within our customer portfolio.

Key Responsibilities

As our Key Account Manager, you will be the main point of contact for our most valuable clients and will be responsible for:

• Strategic Account Management: Developing and maintaining strong, long-term relationships with an assigned portfolio of key clients, acting as their trusted advisor.
• Business Development: Proactively identifying new business, expansion, and growth opportunities within existing accounts.
• Strategy Development & Execution: Designing and implementing detailed annual account plans aligned with company growth objectives and customer needs.
• Negotiation & Closing: Leading negotiation processes, preparing commercial proposals, presenting solutions, and closing agreements that maximize profitability and customer satisfaction.
• Internal Coordination: Collaborating closely with internal teams (Marketing, Product, Technical Support, Finance, etc.) to ensure exceptional service delivery and tailor-made solutions for each customer.
• Direct leadership of the sales agents team: ownership of the commercial strategy, and responsibility for meeting all performance targets.
• Analysis & Reporting: Monitoring account performance, analyzing key metrics, and preparing regular reports on relationship status and progress toward objectives.
• Needs Anticipation: Gaining a deep understanding of customers’ businesses, challenges, and goals to anticipate their needs and provide proactive solutions.
• Training & Advisory: Advising clients on best practices and new features or products that can generate added value.
• Problem Resolution: Managing and resolving any issues or challenges that arise with clients efficiently and professionally.
• Brand Representation: Acting as a brand ambassador, consistently demonstrating professionalism, integrity, and commitment.

Education

• University degree in a relevant field such as Business Administration, Marketing, Commercial Engineering, or related disciplines.
• Postgraduate studies are considered a plus.

Professional Experience

• Minimum of 4–5 years of proven experience in Key Account Management within large retail chains.
• Experience in the construction or DIY sector is highly valued.

Core Skills & Competencies

• Excellent negotiation, persuasion, and sales-closing skills.
• Strong customer orientation, with a focus on long-term relationship building and customer satisfaction.
• Strategic mindset with the ability to develop and implement account strategies, including cross-selling and up-selling initiatives.
• Strong leadership capabilities, with experience managing and motivating sales teams.
• High level of autonomy and proactivity, with the ability to work independently and manage multiple projects simultaneously.
• Excellent verbal and written communication skills, capable of presenting complex solutions in a clear and concise manner.

Technical Skills

• Proficiency in Microsoft Office tools, particularly Excel, PowerPoint, and Word.

Languages

• Advanced level of Portuguese and English is mandatory.
• Knowledge of Spanish is an advantage.

Availability

• Willingness to travel as required.

Work #LikeABosch includes: 

⚖️ Flexible work conditions

🔀 Hybrid work system

🌐 Exchange with colleagues around the world

🧑‍⚕️ Health insurance and medical office on site (general clinic)

📚 Training opportunities (p.e., technical training, foreign languages training) & certifications

📈 Opportunities for career progression and continuous professional development

💲 Access to great discounts in partnerships and Bosch

🏋️ Sports and health related activities (gym)

🚉 Great access to public transports

🅿️ Free parking lot

🍽️ Canteen

 

Success stories don´t just happen. They are made...

Make it happen. We are looking forward to your application!