Key Account Manager

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.

We're a one-of-a-kind marketplace for buying and selling special objects! Each week we offer over 110,000 unique items in auction, carefully curated by our passionate in-house experts.

Having sold over 25 million unique objects to date, we’re on a mission to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by our core values:

• Taking ownership and driving impact

• Being open to change and feedback

• Being passionate about our mission and our customers.

If these values resonate with you, we’d love to explore how you can join us on this exciting journey!

As a Key Account Manager, you will play a pivotal role in driving Catawiki’s growth across Japan. You’ll focus on developing long-term strategic relationships with top sellers, bringing the best of the Japanese watch world to a global audience.

This role combines relationship management, commercial acumen, and data-driven strategy to maximize seller performance, profitability, and satisfaction.

You’ll work remotely from Japan, collaborating closely with our international Watches and Jewellery team to strengthen Catawiki’s reputation as the leading platform for special objects.

What You’ll Do

• Account Management & Growth Strategy
Build and maintain long-term, high-value relationships with top sellers and strategic partners in Japan and SEA. Develop tailored growth plans to boost revenue, quality, and engagement. Conduct regular business reviews to identify opportunities for shared improvement.

• International Market Expansion
Support cross-functional projects that streamline shipping from Japan to Europe and enhance operational efficiency. Use a consultative, data-driven approach to understand seller needs and create mutually beneficial partnerships.

• Commercial & Analytical Excellence

Use data to track and forecast key performance metrics. Manage financial KPIs and long-term growth forecasts to align with Catawiki’s goals. Analyze category performance and seller behavior to uncover new business opportunities.

• Stakeholder Management & Collaboration

Work closely with the local Japanese Business Developer, as well as category experts and operations teams to improve seller experience and territory growth. Share insights and best practices across the Sales team. Communicate strategies clearly to align internal and external stakeholders.

What You’ll Bring

• Sales Drive & Strategic Mindset
Proven track record in key account management ideally within the luxury or watch industry. Strong ability to build trust and influence decision-makers in high-value, complex partnerships. Entrepreneurial spirit and motivation to reach ambitious targets.

• Analytical & Commercial Acumen
Strong analytical mindset, comfortable using data to inform strategy and decision-making. Proficiency with CRM tools like HubSpot, as well as Google Workspace (Sheets, Slides, etc.). Organized, self-sufficient, and data-driven in your approach.

• Communication & Collaboration
Excellent communicator in Japanese and English, capable of engaging internal and external stakeholders with clarity and impact. You are confident in handling objections and negotiations, and experienced in collaborating across cross-functional, multicultural environments.

• Educational Background
Bachelor’s or Master’s degree in Business, Sales, Marketing, or related field is preferred. Minimum of 5+ years in account management, ideally in luxury watches or related sectors.

Where You'll Be:

This is a fully remote position based in Japan, with occasional travel for seller meetings or watch fairs. You’ll be part of our global Luxury Sales team, working closely with peers across Europe and Asia to deliver category success.

Why You'll Love Working with Us

• Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.

• Learn and Grow with Us through our Learning & Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression.

• A Culture of Connection defines us. We’re a passionate, diverse and collaborative team of 800+ Catawikains and 60+ nationalities, all coming together to build a one-of-a-kind marketplace. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team.

• Celebrate Life’s Moments with us at Catawiki. When you join us, you’ll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to "Pursue Your Passion". We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life’s big moments like marriage, engagements, or moving house.

Please note that benefits can vary by location. For specific information regarding what’s available in your country, please consult your recruiter.

Our Offices and Way of Working

Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. That said, some roles may be an exception: if the job description states that the position is fully remote or 100% office-based, that arrangement will apply instead.

Interested?

Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki’s Applicant Privacy Policy.

If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.