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Key Account Manager - Entertainment, Pacific

AccorCorpo

Sydney, NSW, Australia permanent

Posted: March 12, 2026

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Quick Summary

The key responsibilities of this Key Account Manager role involve managing relationships with high-end clients, providing exclusive services, and ensuring seamless operations.

Job Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, Qantas Lounges, concierge services, and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Are you ready to take centre stage in the world’s most vibrant industry? An exhilarating opportunity has arrived for a high-performing Key Account Manager – Entertainment, based in Sydney. This isn't just a role; it’s your chance to shape the future of Accor’s success across the Pacific in this super important segment. You will lead a high-value portfolio, managing the pulse of the entertainment segment—from blockbuster film productions and world-class stadium tours to elite sporting events. As a strategic powerhouse, you will drive substantial growth by leveraging iconic client relationships and forging new frontiers in market share. If you are a driven professional hungry for your next big challenge, this is your moment to join a global leader and redefine what’s possible in hospitality.

Getting to know the role and your responsibilities

This role offers a dynamic challenge where you will:

• Shape Strategy: Develop and execute impactful strategic account plans for your Entertainment portfolio, directly contributing to regional and national objectives.
• Engage Strategically: Build and nurture relationships with top-tier clients in the Entertainment sector, ensuring their needs are met and fostering significant business growth for our hotels.
• Drive Expansion: Proactively identify and capitalise on new business opportunities within existing accounts and selected prospects, maximising Accor sales.
• Ensure Performance: Expertly manage your key account portfolio, guaranteeing all contractual obligations are exceeded and performance targets are achieved.
• Collaborate for Success: Partner with national and regional teams to implement and refine innovative strategies that boost market share and drive exceptional performance across all segments.
• Leverage Insights: Utilise Accor’s advanced tools and systems to manage accounts, track performance, and generate actionable insights that optimise business opportunities and fuel growth.

What we need from you

To thrive in this influential role, you will bring:

• Experience: A minimum of 5 years of essential, relevant sales experience, with a proven track record in key account management and revenue generation within the Entertainment sector.
• Proven Impact: Demonstrated ability to manage, grow, and significantly contribute to a diverse hotel portfolio.
• Drive & Collaboration: A self-motivated, target-driven individual with exceptional communication and relationship-building abilities; a team player who excels in a goal-oriented, high-performance environment.
• Strategic Acumen: A natural strategic mindset to identify, create, and act decisively on growth opportunities.
• Master Negotiator: Strong negotiation and influencing skills, capable of building consensus and achieving mutually beneficial outcomes with both clients and internal stakeholders.
• Commercial Expertise: Solid commercial acumen, focused on driving revenue, ROI, and making data-driven decisions that propel business success.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Suitably experienced and qualified applicants who currently have full working rights in Australia will only be considered.

Candidate screening and interviews may be conducted prior to the closing date of the advertisement. Accor reserves the right to close applications for the position prior to the advertised date. We encourage you to submit your application as soon as possible.

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