Key Account Manager

Confidential

Ciudad de México, México, Mexico permanent

Posted: May 14, 2026

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Quick Summary

A Key Account Manager will lead and grow key accounts, overseeing and developing relationships with commercial partners to drive long-term business results and operational excellence.

Required Skills

Customer Service CRM Systems Negotiation Communication Problem Solving Analytical Skills Results Oriented CRM Retail Experience English

Job Description

Somos una empresa en crecimiento enfocada en innovación, experiencia al cliente y desarrollo comercial. Nuestro objetivo es construir relaciones estratégicas de largo plazo con nuestros socios comerciales, impulsando resultados sostenibles y una ejecución operativa de excelencia.

Actualmente buscamos un(a) Key Account Manager para integrarse a nuestro equipo en Ciudad de México. Esta posición será clave para administrar, desarrollar y hacer crecer cuentas estratégicas dentro de la compañía.

Como Key Account Manager, tus responsabilidades incluirán:

• Gestionar y desarrollar relaciones comerciales con clientes estratégicos y socios comerciales.

• Dar seguimiento a indicadores comerciales y operativos (KPIs) para asegurar el cumplimiento de objetivos.

• Detectar oportunidades de crecimiento y expansión dentro de las cuentas asignadas.

• Coordinar con equipos internos para garantizar una correcta ejecución de iniciativas comerciales y procesos operativos.

• Realizar visitas periódicas a clientes y puntos de venta.

• Analizar métricas de desempeño y elaborar reportes ejecutivos.

• Resolver incidencias operativas y dar seguimiento oportuno a las necesidades del cliente.

• Participar en negociaciones comerciales y estrategias de crecimiento de cuentas.

• Mantener relaciones sólidas y de largo plazo con stakeholders clave.

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