Key Account Director- (Internal Applications Only)

Key Account Director
Field Based (National)
Competitive Salary, Bonus & Company Car

Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice.

Are you eager to take the lead in shaping the future of a Key National Account? Do you excel at forging strong, strategic relationships and delivering mutually beneficial agreements? If so, this is your opportunity to spearhead our partnership with a major national customer.

As a Key Account Director reporting to the National Trading Director, you will be instrumental in developing and implementing forward-thinking commercial strategies

So, What’s the mission?

Your ultimate goal is to maximise profitability by achieving the ideal combination of price, volume, and product mix for a key National account. Through strategic leadership, expert negotiation, and seamless collaboration, you’ll ensure the relationship flourishes while driving long-term value for both parties.

You will develop and execute a tailored commercial strategy in collaboration with the Trading Director, ensuring it aligns with our broader national goals and regional trading efforts. You will act as a key point of integration across our commercial teams, ensuring your strategy complements and enhances divisional activities.

You will set the example of best practice in customer management and where agreed coach and support the development of members of the Divisional Trading teams.

• Strategic Leadership: Develop and deploy a commercial strategy tailored to the national account
• Relationship Building: Establish senior-level relationships with key stakeholders across the merchant’s organisation
• Collaboration: Work closely with divisional managers, ensuring alignment with broader sales and marketing initiatives
• Negotiation: Lead national agreement negotiations, ensuring alignment with our pricing and supply strategies
• Market Intelligence: Serve as a primary source of insights, feeding back market trends and customer needs
• Process Excellence: Set a standard of best practice in customer management, including effective CRM usage and reporting

This is a field-based role requiring regular travel nationwide.

What are the mission-critical skills?

• Proven B2B sales or key account experience, ideally within the merchant sector (experience in a commercial, price driven, service focused sales environment role is essential)
• A proven and natural relationship builder who thrives in a highly visible role
• A strong negotiator with the gravitas to influence senior stakeholders across multiple departments
• Demonstrable success in structured sales processes and strategic account management
• Outstanding communication and presentation skills, capable of delivering confidently to diverse audiences

• Strategic thinker with the ability to adapt plans to meet short-term challenges while maintaining long-term goals
• Solution-oriented and innovative, bringing fresh perspectives to commercial challenges
• Detail-oriented with exceptional time management skills

What’s in it for you?

This is a pivotal role within a market-leading organisation, offering the opportunity to directly shape our success with a key national account.

We offer a collaborative culture with the freedom to innovate and drive your strategy.
Benefits

• Bonus Scheme
• Private Medical Insurance
• Company Car
• Guaranteed Christmas holidays
• Development opportunities
• 34 days per annum or the equivalent in hours (inclusive of bank holidays)
• Health care cash plan – support with Dental, Optical, Prescription costs and many more
• Enhanced Maternity, Paternity, and Adoption pay and leave
• 5% employer matched pension scheme
• Cycle to work scheme
• Employee discount on Marshalls and Marley products
• Retailer discounts
• Marshalls Wellbeing Centre – move, money & mind
• Life assurance

To find out more about Marshalls please visit our website: www.Marshalls.co.uk

Equal Opportunities

Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day.

We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve.

Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself!

Ready to make your mark? Apply now!

Closing Date: 4pm Thursday 4th March 2026