Kenya - Depot Operations Coordinator

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

The Depot Operations Coordinator will oversee day-to-day operations at the container depot, ensuring safe, efficient, and compliant handling, storage, movement, and documentation of containers while optimising yard utilisation and supervising depot staff.

Contract: Permanent 

Location: Mombasa, Kenya (On-Site)

Key Responsibilities: 

Operational Oversight

Supervise daily depot activities including container receipt, stacking, storage, shifting, and release.

Ensure accurate container inventory control and real-time yard status updates.

Coordinate container movements with equipment operators (reach stackers, forklifts, RTGs).

Monitor turnaround times (TAT) and ensure operational KPIs are met.

Safety & Compliance

Enforce safety procedures and ensure compliance with OSHA/DOSH and company safety standards.

Conduct daily toolbox talks and safety inspections.

Ensure proper handling of damaged, hazardous, or special containers.

Investigate incidents, near-misses, and implement corrective actions.

Staff Supervision

Allocate duties and supervise yard clerks, equipment operators, security, and casual labor.

Monitor attendance, discipline, and performance of depot staff.

Coach, train, and mentor staff on SOPs and safe work practices.

Participate in staff performance reviews and shift planning.

Documentation & Systems

Ensure accurate documentation of container movements (EIRs, gate passes, damage reports).

Update depot management systems and ensure data accuracy.

Prepare daily, weekly, and monthly operational reports.

Coordinate with customs, shipping lines, transporters, and clearing agents.

Asset & Equipment Management

Ensure proper yard layout, stacking plans, and space optimization.

Assist in planning preventive maintenance schedules for handling equipment.

Customer & Stakeholder Coordination

Liaise with shipping lines, transporters, and clients on container availability and issues.

Handle operational queries, delays, and escalations professionally.

Support audits, inspections, and client visits.

Candidate Requirements:

Knowledge and understanding of the shipping industry.

4+ years working experience in a similar position.

Bachelors/Diploma in a business related field. 

Competent user of the Microsoft Office suite including Outlook, Excel and Word.

Fluent in English with excellent communications skills, both oral and written. 

Strong time management skills and ability to multi-task in a fast-paced environment.

You will receive: 

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

A place to grow your career - we’ll help you set big goals and exceed them.

Competitive salary package.

Work with talented, committed, and supportive teammates.

Value Award celebration events.

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: 

Global Perspective - we connect the world and see the bigger picture. 

The Power of People - we rely on the strength of local agent knowledge and relationships. 

Progress - we adopt new thinking and push for positive change in our industry. 

#WeAreInchcape

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. 

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. 

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

#LI-Onsite