KAM RMD-Rare GI Andalucía y Canarias

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Job Description

About the Role

The Key Account Manager (KAM) for RMD Rare GI in Andalucía & Canarias is responsible for managing a diverse portfolio of four products: one high-growth product and three established products that significantly contribute to Takeda’s overall revenue.

In the highly competitive Lysosomal Storage Disorders (LSD) market, maintaining and expanding market share is a top priority for the Iberia region. Success relies on strengthening our presence among both newly diagnosed and maintenance patients, as frequent treatment switches occur due to the chronic and progressive nature of these diseases.

Managing rare diseases requires continuous and deep engagement with a broad range of specialists and stakeholders across the healthcare ecosystem. The KAM plays a key role in raising awareness, facilitating accurate diagnosis, and ensuring appropriate treatment management, including initiation and long-term follow-up.

Key Responsibilities

Account Planning & Execution: Implement account plans aligned with BU and managerial direction. Use data and CRM insights to identify opportunities, define SMART objectives, and monitor progress.

Customer Engagement: Build trusted partnerships with HCPs (internal medicine, cardiologist, nephrologist, gastropediatricians, endocrines, neurologists, geneticists, metabolic specialists, pharmacists, nurses) and decision-makers. Deliver high-quality scientific discussions that create value and reinforce Takeda’s leadership in RMD and Rare GI

Omnichannel Excellence: Combine in-person and digital engagement for consistent and compliant customer experiences. Use AI-enabled tools to personalize content and schedule interactions efficiently.

Data-Driven Decision Making: Utilize AI-supported analytics to understand territory performance, patient journey dynamics, and referral patterns. Anticipate risks and opportunities to optimize resources.

Operational Efficiency: Automate routine reporting and planning tasks, dedicating more time to strategic follow-up, diagnosis pathway optimization, and cross-functional collaboration.

Collaboration: Work closely with the KAM Manager, Medical, Market Access, and Marketing teams to align tactics and ensure coordinated execution across the territory.

Continuous Learning: Stay updated on therapeutic advances in RMD-Rare GI, competitor activity, and evolving diagnostic protocols. Share insights to enhance the team’s collective expertise.

Capabilities & Success Competences

Customer Focus & Scientific Expertise: Deep understanding of Rare GI diseases, treatment pathways, and the needs of multidisciplinary teams.

Digital Dexterity: Skilled use of CRM, analytics, and AI-supported platforms for data-driven planning.

Collaboration & Influence: Works effectively across medical, market access, and marketing interfaces to ensure integrated execution.

Results Orientation: Achieves objectives with discipline, perseverance and agility in a complex, highly specialized market.

Innovation & Learning Agility: Embraces new technologies and continuously updates therapeutic and digital knowledge.

Success Measures

Achievement of sales targets and territory growth objectives.

Effective implementation of account plans and contribution to market share gains.

Demonstrated improvement in diagnosis, treatment initiation, and follow-up rates in key centers.

Efficient use of digital and AI tools to enhance engagement quality and time optimization.

Strengthened relationships with key specialists and decision-makers, reinforcing Takeda’s position as a trusted partner in Rare GI.

Requirements

Education

B. Sc. Degree or equivalent

Experience

At least 5 years of experience in engaging partnership with HCP, having delivered strong results in a secondary care environment (preferably in a specialty care setting).

Experience of close collaboration with HCP/payers and commercial/access managers in engaging value based partnerships

Experience in working in a multifunctional environment collaborating with different roles and departments

Locations
Madrid, Spain

Worker Type
Employee

Worker Sub-Type
Regular

Time Type
Full time