JW Marriott Crete Resort & Spa - Head Waiter/ress
SWOT Hospitality Management Company
Posted: November 25, 2025
Interested in this position?
Create a free account to apply with AI-powered matching
Quick Summary
Head Waiter/ress at JW Marriott Crete Resort & Spa in Chania, Crete, Greece, responsible for providing exceptional customer service and ensuring a high level of quality in all aspects of the job.
Required Skills
Job Description
W Marriott Crete Resort & Spa,
in Chania, Crete
is looking for an enthusiastic
Head Waiter/ress
The JW Marriott Crete Resort & Spa emerges from the balanced synthesis of Crete’s unique, pre-existing natural elements, and JW Marriott’s curated approach to elegant, quiet luxury, purposed to nourish the guest’s mind, body and spirit and to guide them to find mindfulness through a relaxing and revitalizing experience. Nestled in Chania, Greece, the resort stands out for its concept of offering everything a guest needs, in order for them to focus on themselves and reconnect to their whole self, their loved ones, and the beauty around them.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. That’s The JW Treatment.
ROLE FUNCTIONS
· To project a pleasant and positive professional image to all contacts at all times
· Up selling and identification of additional revenue opportunities
· Maintain and adhere to billing policies and procedures
· Maintain positive teamwork at all times
· Master product knowledge and be able to communicate it with an enthusiastic way to hotel guests
· Prepare mise en place for all the operating equipment of the outlet
· To be aware of all Health, Safety and Fire regulations and to abide by their terms
· To maintain high standards of personal hygiene at all times
· Maintain a clean and tidy work area
· To answer guest requests and resolve guest problems.
Requirements
• Degree in Hospitality or similar
• Previous experience in 5* hospitality/high end restaurants
• Very good knowledge of the English language (additional language will be considered as a plus)
Benefits
· Career development opportunities
- Employee wellebeing activities
· Excellent working environment
· Be part of Marriott International & SWOT Hospitality family