Junior User-Centred Design Consultant

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Solution Partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy company working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses.

To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Be part of our Hitachi family

Hitachi Solutions Europe has several opportunities for graduates based in Portugal. Applicants should have a keen interest in technology, plus a desire to pursue an international career in consulting.

Hitachi Solutions Graduate Learning & Development (L&D) programme will inspire you to become our next generation of Hitachi Consultants. Working from our office in Porto, with the opportunity to work around Europe, this an exciting opportunity to be part of a company that believes in investing in people for the future.

Our well-structured L&D programme is tailored to train you to become the best consultant you can be. As such, we actively encourage applications from graduates who are team players, adaptable, problem solvers and eager to learn.

We’re looking for a curious, empathetic, and collaborative individual to join our User-Centred Design (UCD) team. This is an entry-level role for someone who is motivated by understanding people and shaping digital services that genuinely improve everyday experiences. In a world increasingly shaped by AI, your role will help ensure that human needs, perspectives, and values remain at the heart of the solutions we create.

You’ll develop skills across Service Design, User Research, UX Design, and Content Design. You will also learn how to deeply understand users, the environments they operate in, and the challenges they face. You’ll grow your craft through hands-on work on real projects, helping deliver meaningful digital transformation for public and private sector clients across Europe.

•You will support research and design activities

•You will help capture insights and turn them into artefacts such as personas, user journeys, blueprints and storyboards, as well as design outputs like concepts and digital prototypes.

•You will support stakeholder engagement by advocating for user needs whilst meeting business requirements

•You will learn from senior colleagues and collaborate within multidisciplinary teams

•You will learn how to apply ethical and inclusive principles when planning research and shaping design decisions

•You will build knowledge of the Microsoft ecosystem, including business applications and AI, to ensure designs consider technical feasibility while supporting meaningful outcomes for users and organizations.

• A bachelor’s or master's degree in a relevant discipline such as psychology, business, economics, social sciences, public policy, data/analytics, or other UCD‑related field. Alternatively, equivalent practical experience that demonstrates strong analytical, communication, and problem‑solving skills.

• Curiosity about people, design, and technology.

• A willingness to learn, experiment, and take feedback.

• Good communication and teamwork skills.

• Interest in creating inclusive, accessible solutions that work for all users.

• Curiosity about emerging technologies, including AI, and their impact on users.

Good to Have

• Awareness of user research or design methods .

• Familiarity with tools such as Figma, Mural, Microsoft 365.

Your Benefits

• Flexible and friendly work environment.

• Hybrid work model after the L&D programme; the position requires residence in Porto.

• Work-life balance.

• Competitive salary.

• Health insurance.

• 25 annual leave days.

• Mobile phone and public transport allowances.

• Employee Assistance Programme.

• Pension Plan.

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.