Junior Planning Officer (all genders)

About Us

We at Shiftmove are a leading player in the mobility solutions sector, currently undergoing a significant phase of international growth and integration. Following several strategic acquisitions in France, we are building a unified and sustainable social framework to support our evolving business. Our goal is to harmonize our operations while maintaining the agility needed to lead the future of mobility.

Role Mission

As our Junior Planning Officer, you will transform commercial commitments into operational action by initiating the deployment phase for our tracking devices. Sitting within the Operations department, you will ensure a high-quality customer experience by providing reliable and responsive planning that connects our internal technical teams with our clients' needs.

Your Responsibilities

• Deployment Initiation: Take full ownership of customer files once purchase orders are validated to efficiently launch the execution and deployment phase.
• Smart Scheduling: Organize installations and coordinate intervention slots to meet deadlines and customer commitments while maximizing technician productivity.
• Timeline Optimization: Proactively adjust schedules to anticipate constraints and streamline the sequence of interventions, effectively reducing commissioning times.
• Cross-Functional Alignment: Partner closely with Sales, Logistics, and Technical teams to ensure accurate, real-time information sharing across the organization.
• Agile Problem Solving: Actively monitor schedules to manage unforeseen events—such as delays or emergencies—and provide responsive updates to maintain high customer satisfaction.

Your Profile

• Educational Background: A university degree with at least two years of higher education (Bac+2)
• Experience: First experience in customer relations and/or operational planning
• Organizational Skills: Excellent ability to prioritize tasks and stay organized in a fast-paced environment
• Customer Orientation: Strong interpersonal skills with a natural focus on providing high-quality service to clients
• Technical Literacy: Proficiency in Microsoft Excel, with a willingness to learn internal tools like Salesforce and Praxedo on the job
• Language Proficiency: French C2 and English min. B1

Why Join Us

• Impactful Growth: You will be the primary driver of social dialogue of our French entities.
• High-Level Exposure: This role reports directly to the Head of People France, and serves as a strategic partner to the C-suite and international stakeholders.
• Professional Evolution: You will lead "Labour Law Excellence" across the French perimeter, setting the standard for our future operations.

Our Offer to You

• Autonomy: We hire you for your expertise and trust you to do your best work
• We offer competitive compensation, providing fair and attractive pay
• Ownership: “Make It Happen” is one of our core values. In this role, it means real trust, real responsibility, and the freedom to design and improve how things work
• Flexible work setup: Offices in Paris and Aix‑en‑Provence; remote work is part of our culture, with travel as needed.
• Meal vouchers: To support your daily well‑being
• Comprehensive health insurance: Covering you and your entire family
• Employee benefits platform (Leeto): Access discounts on a wide range of services and activities
• We invest in your growth: Wherever you want to take your career, we’ll support you every step of the way

Admin Info

• Contract Type: Permanent (CDI)
• Location: Aix-en-Provence or Paris, France

Sounds like you? Let’s grow together!

Shiftmove is an equal opportunity employer. We value diverse experiences and perspectives and encourage everyone to apply. If you need accommodations at any stage of the application process, just let us know – we’re happy to make adjustments to support you.