Junior Nordic Technology Operating Model Manager to Stockholm

Deloitte is a leading global provider of Audit & Assurance, Tax & Legal, and Consultative Services. With more than 457,000 professionals in over 150 countries, we help our clients and society to solve complex problems and achieve ambitious goals. We are driven by one purpose: to make an impact that matters. To us, this means lasting results for our clients and their businesses, ideas and actions that contribute to a greater good. It also means empowering our people and supporting them in their growth journey.  

We are seeking an enthusiastic and detail-oriented Junior Manager for our Technology Operations Management (TOM) process in the Nordics. The ideal candidate will support the implementation, management, and continuous improvement of our Technology Operating Model, while assisting with compliance and governance activities across our technology landscape. 

You will be placed in Stockholm as part of the Internal IT team, working closely with the TOM Manager and statement leads across Deloitte in the Nordics. This role offers an excellent opportunity to develop your career in a dynamic environment and you will work with colleagues and stakeholders across the Nordics. 

This is an ideal role for someone early in their career who is eager to grow their expertise in technology operations, governance, and compliance while contributing meaningfully to our organization. 

Key responsibilities in the role

Operations Management Support 

• Assist in managing and maintaining the IT solutions repository of compliant solutions 

• Support the development and maintenance of the TOM assessment backlog and pipeline 

• Coordinate with statement leads to track progress on TOM initiatives 

• Document and organize TOM processes and procedures 

Governance and Compliance Support 

• Support risk identification and mitigation activities associated with TOM 

• Assist in enforcing policies and procedures for technology management 

• Help ensure alignment with regulatory requirements 

• Support compliance documentation and reporting activities 

Performance Improvement 

• Assist in establishing and monitoring key performance indicators (KPIs) and metrics 

• Support data collection and analysis to inform process improvements 

• Help identify and document process improvement opportunities 

• Contribute to continuous improvement initiatives under the guidance of the TOM Manager 

Stakeholder Coordination 

• Support communication and coordination with statement leads and business units 

• Assist in organizing meetings, workshops, and governance forums 

• Help maintain stakeholder engagement and alignment 

• Support documentation of decisions and action items 

We are looking for someone who has: 

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field 

• 1-2 years of professional experience in IT operations, technology management or risk related fields. 

• Strong analytical and problem-solving skills 

• Excellent interpersonal and communication skills 

• Ability to work collaboratively in a team environment 

• Competency in both business and technology concepts 

• Strong organizational skills and attention to detail 

• Ability to manage multiple tasks and priorities 

Desired Skills 

• Experience with risk management, governance, or compliance activities 

• Familiarity with IT service management frameworks (ITIL) 

• Experience with process documentation and improvement methodologies 

• Knowledge of solution architecture, hosting/cloud, or cybersecurity concepts 

• Experience with project management tools and methodologies 

• Ability to learn quickly and adapt to new technologies and processes 

• Interest in developing expertise in technology operations and governance 

We offer 

This role offers a unique opportunity to launch your career in a dynamic environment with strong mentorship and leadership support both locally and regionally. You will work alongside experienced professionals and have the opportunity to develop expertise in technology operations management. 

At Deloitte, we are committed to helping our employees grow and develop throughout their career. We offer a range of on-the-job learning experiences, formal development programs at Deloitte University, and access to a personal coach to support you in identifying and utilizing your strengths. We also provide the necessary training and resources for you to obtain various certifications to further advance in your career. 

Our culture is built on collaboration and innovation. We value diverse perspectives and encourage our employees to think creatively to find the best solutions for our clients. We work hand-in-hand with our clients to understand their unique needs and to develop tailored solutions that drive growth and innovation. At Deloitte, you´ll have the chance to grow and succeed alongside like-minded professionals who share your passion.  

How to Apply:

You apply online. Your application should consist of:

• CV
• A motivation for why you are interested in the role

We work continuously with the recruitment process and encourage you to submit your application as soon as possible. 

As a qualitative part of Deloitte's recruitment process, our final candidates undergo a background check, to increase awareness of our future employees, secure the working environment for our employees and meet regulatory requirements. The background check process is carried out in collaboration with ToFindOut. https://tofindout.se/en/background-check/

Questions?

If you have questions about the position, you are welcome to contact Kristoffer Kaspersen ([email protected]). For questions about the recruitment process, you are warmly welcome to contact Sara Johansson, responsible recruiter ([email protected]).

We are looking forward to your application!

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. We do not just aspire to make solutions. We wish to create an impact that makes a positive and crucial difference for the people around us, our clients and our society. Deloitte is where you’ll find unlimited opportunities to succeed and realize your full potential.