Junior Medical Records Bilingüe

Distro

Bogotá Remote permanent

Posted: April 15, 2026

Job Description

Descripción del cargo Rol administrativo orientado al detalle, responsable de la solicitud, organización y verificación a nivel nacional de registros médicos y documentación de facturación, necesarios para avanzar los casos legales hacia su etapa de resolución. Esta posición apoya altos volúmenes de casos y requiere persistencia, precisión y un sólido conocimiento de los procesos de registros médicos y facturación en Estados Unidos.

Responsabilidades

Emitir solicitudes formales y en cumplimiento normativo de registros médicos y estados de cuenta a hospitales, médicos y centros de salud a nivel nacional (EE. UU.). Gestionar los casos durante todo el ciclo de obtención de registros médicos, incluyendo contacto con proveedores, seguimiento y resolución de incidencias. Mantener un plan estructurado y constante de seguimiento vía llamadas telefónicas y correos electrónicos para asegurar la entrega oportuna de la información. Actuar como punto de contacto principal con proveedores médicos para resolver retrasos, inconsistencias o documentos incompletos. Indexar, revisar la integridad y cargar registros médicos y facturas en el sistema de gestión de casos de la firma. Verificar que no existan páginas faltantes, proveedores omitidos o registros incompletos en los casos asignados. Validar saldos finales, gravámenes (liens) pendientes y exactitud de la facturación antes de la fase de elaboración de demandas. Reportar inconsistencias o documentación faltante a case managers o abogados cuando sea necesario.

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