Junior Manager Hotel Openings, Sofitel, MGallery & Emblems (H/F/X)

We are a collection of 4 exclusive Luxury brands: Sofitel, Sofitel Legend and MGallery, Emblems across 60 countries, unlocking unique memorable moments in connection with the local destination.

Our signature: All our Talents express themselves with authenticity, playfulness in a diverse and inclusive environment, have the ability to surprise our customers with crafting exceptional tailor-made experiences and go the extra mile every day, while embracing local culture.

Join our Maison to strive for Excellence. It is a place where you live your purpose!

What we offer

La Maison Sofitel, Sofitel Legend, MGallery & Emblems is founded on a set of values that define our distinctive culture. These values unite all our talents around the achievement of common goals and principles. They define the way we interact with our guests, colleagues and communities, and guide our behavior.

Our values are:

• Passion & pride: be passionately in love with our brands, our guests and our people. Use our E.Q.
• Excellence: comprehensive business approach, driving all levers to be best-in-class hoteliers
• Empowerment: we are all Entrepreneurs, fully accountable, with strong KPIs and freedom too
• Trust & Transparency: share everything, no taboo. Feedback is a gift
• Long-term relationship: with owners as well as talent. Creating a strong sense of belonging.
• Bespoke & free: 100% experience-driven. Tailored services. Unlock creativity.
• Proximity: Family spirit, responsiveness, solidarity & constant dialogue with the field

A career that lets your passion shine

The Junior Manager Hotel Openings will participate in the project management across all divisions to support hotels during critical times: opening, renovation, change of brand, change of ownership & deflag.

Keys to the success of this role is the ability to communicate & collaborate closely with Operations and build trusted partnerships within each Accor expert, building excellence execution with a focus on quality and delivery as well as an eye for detail and time management.

Key interactions

Acting as a key cross-functional partner, the Junior Manager of Hotel Openings works closely with Accor expert teams as well as owners and external partners, to orchestrate seamless and impactful hotel launches.

The Junior Manager Hotel Openings will report to Global Director Hotel Opening.

Internally:

Global Marketing & Brand, Operations, Topline and Performance, Development, Procurement, Design & Technical Services, Food & Beverage, Wellness, IT, CSR, People & Culture, Loyalty, Finance & Legal.

Externally:

General Managers, Hotel HODs, Owners, External partners.

 

Key missions and responsibilities

The Junior Manager Hotel Openings will be leading his/her own projects and will support the team on global missions.

Opening projects

• Monitor project progress, manage cross-functional stakeholders (Design, IT, Distribution…), anticipate risks, and ensure timely delivery.
• Support building Pre-Opening budget with VPOs & experts for managed hotels
• Act as the primary contact for hotels on opening-related matters
• Follow-up Year 1 performance (Commercial, quality, brand conformity)
• Support hotels in other critical moments (Renovation, change of ownership, deflags)

Project Management & Administrative

• Prepare monthly reporting for top management on opening progress, pipeline status and key KPIs
• Consolidate and maintain accurate data across all opening projects and support executive dashboards
• Administer the project management tool (updates, data quality control, user access, and system enhancements)
• Train and support hotel teams and stakeholders on tool usage and best practices
• Coordinate follow-up with hotels to ensure timely completion of opening tasks and maintain project documentation
• Contribute to continuous improvement of reporting processes, tools, and working methods
• Measure hotel satisfaction after each opening & build action plan based on feedback

Guest Experience & Brand Standards

• Ensure each opening delivers a strong and differentiated guest experience from day one
• Deploy standards, governance and best practices to accelerate guest satisfaction

What you will bring to the role

 

• University education at Bac +5 level or business school
• 3+ years of professional experience, including exposure to operations or experience working on project management
• Highly proficient in written and verbal English
• Strong strategic thinking combined with hands-on delivery mindset
• Strong organizational and project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.