Junior HR Operations Generalist

About Recurly:

Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 55 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover nearly $1.3 billion in revenue in 2024.

Recurly is backed by Accel-KKR, a leading technology-focused private equity firm with over $10 billion in capital commitments. The partnership offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives.

Key Responsibilities

• Maintain accurate employee records in the HRIS (new hires, changes, audits)
• Prepare employment contracts, amendments, and HR letters using templates
• Support onboarding and offboarding processes (documentation, system access, checklists)
• Manage HR inbox or ticket queue and route queries appropriately
• Maintain HR trackers, files, and documentation
• Follow documented HR processes and SOPs
• Support policy distribution and acknowledgements
• Support data accuracy checks and accounting & compliance audits
• Follow documented HR processes
• Build and maintain HR Decks

Key Competencies

• Process-driven and detail-oriented
• Strong follow-through and time management
• Customer-service mindset
• Comfortable working with routine and repetitive tasks
• Willingness to learn HR systems, policies, and employment basics

Requirements:
• 0–2 years of experience in HR, operations, or administrative roles
• Strong attention to detail and organizational skills
• Ability to handle confidential information with discretion
• Strong written and verbal communication skills
• Intermediate Excel / Google Sheets skills
• English proficiency (written and spoken) – intermediate to advanced

Good to Have

• Experience supporting HR processes in a global or remote company
• Familiarity with BambooHR or other HRIS systems
• Basic understanding of payroll or benefits processes

• Willingness to learn HR systems, policies, and employment basics

Benefits:
As a full-time employee, we offer competitive benefits programs and perks designed to fit your needs and the needs of your family.

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]